I took a flight from Milwaukee to Denver Colorado on ********* my flight their was fine...

GetHuman918803's customer service issue with Frontier Airlines from August 2018

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The issue in GetHuman918803's own words
I took a flight from Milwaukee to Denver Colorado on ********* my flight their was fine I was suppose to return home on ******* on flight **** from Denver to Milwaukee they delayed the flight * times the fifth time they cancelled the flight due to not having a pilot to fly the plan so my self and my daughter and my * & * year old grand daughters had the sleep at the airport and purchase tickets from another airline for the next day we spent ** hours in a airport and all we was offered was some $** dollars in meals and no place to lay our heads made use feel like we we're homeless with that being said we had to borrow money for a flight that had already been pay for they didn't have another flight that we could get on until * days later is what we we're told so they gave use paperwork say if we brought a flight that was under $*** dollars they will give you a refund plus two hundred dollars travel vouchers so I book a flight with a different airline and payed $*** dollars for use to get back home I submitted receipts for the tickets that I purchased and they told me that I wasn't getting a refund for my inconvenience because it was over four hundred dollars I'm not understanding this cause the flight I took home was *** dollars they also had the wrong flight number on the email they sent and they said the flight was from Minneapolis and I have no Idea how they could even come up with that but I would like my money back for what they put my family threw asap!!!!! thank you Tovora Thompson
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Frontier Airlines

Customer service issue
Reported by GetHuman918803
Aug 15th, 2018 - a yr ago
I have an issue with Frontier Airlines too
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Seen by 3 customers so far
Similar issue to 1726 others
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Timeline
GetHuman918803 started working on this issue
Aug 15th, 2018 2:39am