Although a Rep was kind enough to try to help me with my inability to receive the E ed...

GetHuman1032948's customer service issue with Fort Worth Star-Telegram from August 2018

Help with my Fort Worth Star-Telegram issue
The issue in GetHuman1032948's own words
Although a Rep was kind enough to try to help me with my inability to receive the E edition of the S-T in the correct format and did walk me through and I was able to receive it, I am not able to receive it afterward. Together we established a new password, but I am having the same problem. When I click on the E edition block I get only all the S-T contact info.*At almost age **, I need help to get the normal E edition as I got for months!
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Fort Worth Star-Telegram

Customer service issue
Reported by GetHuman1032948
Aug 24th, 2018 - 4 mons ago
I have an issue with Fort Worth Star-Telegram too
Fixed
Seen by 4 customers so far
Similar issue to 57 others
0 customers following this
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Timeline
GetHuman1032948 started working on this issue
Aug 24th 8:07pm
GetHuman1032948 indicated the issue is not fixed yet.
Aug 27th 4:57pm
GetHuman1032948 indicated the issue is not fixed yet.
Aug 27th 9:17pm
GetHuman1032948 indicated the issue is not fixed yet.
Aug 28th 10:08pm