Good Afternoon,**I made a purchase on November **, **** and charges were made to my cre...

GetHuman1688363's customer service issue with Forever21.com from December 2018

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The issue in GetHuman1688363's own words
Good Afternoon,**I made a purchase on November **, **** and charges were made to my credit card on the same day.*I received an email from my credit card company of the same charges being made on December *, ****. I have called them to query the charges and they informed me that I should contact the merchant. *It was advised that I get a letter or email from you stating when your payment was received so I can be reimbursed for the additional charges made. *An attachment is added to show payments and order. *I can be contacted at ***-***-**** for further details. *An early reply is greatly appreciated. *Thanks in advance.
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Forever21.com

Customer service issue
Reported by GetHuman1688363
Dec 4th, 2018 - a mon ago
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Timeline
GetHuman1688363 started working on this issue
Dec 4th, 2018 5:13pm