So I bought two items on cyber Monday and it came up for the longest time that my items...

GetHuman1655941's customer service issue with Forever21.com from November 2018

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The issue in GetHuman1655941's own words
So I bought two items on cyber Monday and it came up for the longest time that my items were still pending, they no longer are and i have not been given any information about if the items are being processed or shipped. The order number is (********). Containing: Cutout Cami Jumpsuit Color : BLACK Size : Medium Qty * and Faux Suede Platform Stilettos Color : BLACK Size : **Qty : *. I just want to make sure I get the items before December *th or *th. Also if something went wrong I don’t want to be charged accidentally if something isn’t working for some reason with the order. Then if that’s the case can I cancel that order and try again but still get the cyber Monday deal of **% off with free shipping.
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Forever21.com

Customer service issue
Reported by GetHuman1655941
Nov 29th, 2018 - 6 mons ago
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GetHuman1655941 started working on this issue
Nov 29th, 2018 8:58pm