Good Morning.**My question is the following:*I received an email with this information...

GetHuman-karina_'s customer service issue with from November 2018

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The issue in GetHuman-karina_'s own words
Good Morning.**My question is the following:*I received an email with this information:******Dear Customer, **For your security, we have cancelled your order since we were unable to verify your billing information.We apologize for any inconvenience this may have caused.Any pending authorizations reflected in your account should void within ** hours, but may vary depending on your financial institution or credit card company.We recommend you verify your billing details with your bank or credit card company before placing another order.*****If you have any other questions or concerns, please call our customer service line at (***) ***-**** or you may email us by visiting our website Forever**.com. Our representatives are available to take your calls and emails Monday through Friday, *:** AM to *:** PM, and Saturday through Sunday, *:** AM to *:** PM Pacific Standard Time.**Please do not reply to this message.**Shipping promotions do not apply to orders shipped to international addresses and U.S. Territories.**Thank you for shopping with us!*Sincerely,*Forever ** Customer Service****I want to know why this happened? And what is the resolution regarding money?
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Customer service issue
Reported by GetHuman-karina_
Nov 26th, 2018 - 3 mons ago
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Seen by 4 customers so far
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GetHuman-karina_ started working on this issue
Nov 26th, 2018 1:33pm