Company name *- Flipkart , Product :- Mobile (Samsung A**s), Order Number :- OD...

GetHuman4997370's customer service issue with FlipKart from June 2020

Help with my FlipKart issue
The issue in GetHuman4997370's own words
Company name *- Flipkart , Product :- Mobile (Samsung A**s), Order Number :- OD****************** , Date Of Order :- ***May***** , Delivery Date :- ***May***** , Paid amount *- ***** , reg Mobile Number *- ********** , *****@***.com , Problem Details- As per consumer he order a Product from this Company and he also pay for that But Company is Delivered him Defective Mobile Phone , for this consult he also contacted to company many time for Replace or Return but company is not responding , also now Consumer is not able to Access his Flipkart account , that's why consumer wants to complain ………….**The mobile was delivered on ** May and was compiled on ** May. Then the last three to four orders were placed, with one order delivery. Even after the account is closed, after that three orders have been rejected due to the Wish Master who did not call us at all.**After May **, refunds were once accepted and then cancelled from their side. After that we also did a replacement, then it was replaced again on ** May. Then it was cancelled from his side and on May **, I was given a resolution date and nothing happened and if anything happened then after that why my account was closed on June **If Flipkart system is detecting this much, then on May **, we compiled and placed five orders in it. There have been two delays in it and three that were cancelled due to wish Master(delivery boy) and that company blamed me and closed my account. Why if you had to stop, now you can stop in between. This is how your system works*According to me, if you are compelled on ** May, you can close my account even after that, then why was it closed on * June when we asked for refund, it is from the company, so my account is closed!**I have complete proof that there is also a recording of when we spoke to the call. How many times we talked and how much email was sent to us. That is the total evidence I have and the **th date reservation was given. I also have a screenshot of that.**Flipkart seller send defective product but same day and same day complaint problem and Flipkart customer support provide replacement But I did not want to get a replacement. **may ** may many times delay and **day ago my account blocked flipkart And after that I have been doing a lot of replies on emails but there is no reply from there. Call and email connect regular ( We have been talked to flipkart Cust**Consumer expectant is expected that once from the customer's point of view*******The same thing is being repeated**(We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.)**Thanks

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FlipKart

Customer service issue
Reported by GetHuman4997370
Jun 26th, 2020 - a year ago
Fixed
Seen by 50 customers so far
Similar issue to 16869 others
0 customers following this
Items needed
Name on the account
Address on the account
Email address on the account
Order number

Timeline

GetHuman4997370 started working on this issue
Jun 26th, 2020 8:00am
GetHuman4997370 confirmed the issue is fixed. Hooray!
Jun 26th, 2020 3:03pm
GetHuman4997370 indicated the issue is not fixed yet.
Jun 26th, 2020 3:04pm
GetHuman4997370 confirmed the issue is fixed. Hooray!
Jun 26th, 2020 3:05pm