My fitbit stopped connecting and syncing to my phone on Sunday, *******. I have done a...

GetHuman3691055's Warranty Claim issue with Fitbit from October 2019

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The issue in GetHuman3691055's own words
My fitbit stopped connecting and syncing to my phone on Sunday, *******. I have done all the troubleshooting that I can and it is still not working, so of course, it doesn't keep time or anything else. I bought it from Kohols.com and they won't let me return it as it has been over ** days. I bought it *****. It seems to me that it should not stop working withing * months. I would like to return this, but I need and aurthorization from you to do this.*My name is Jeanette Hamlin. My email is *****@***.com and phone is ***-***-****.*Thank You*Jeanette Hamlin

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How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
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Fitbit

Warranty Claim issue
Reported by GetHuman3691055
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 38 customers so far
Similar issue to 9011 others
0 customers following this

Timeline

GetHuman3691055 started working on this issue
Oct 2nd, 2019 5:07pm

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