© GetHuman Inc.

Hello,**I have been having trouble syncing my Charge *. I have a Galaxy S* Edge. I ha...

GetHuman-lleclair's customer service issue with Fitbit from November 2018

2 views
 | 
1977 similar
 | 
0 following
Help with my Fitbit issue
First: share to improve GetHuman-lleclair's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lleclair's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-lleclair a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-lleclair may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
The issue in GetHuman-lleclair's own words
Hello,**I have been having trouble syncing my Charge *. I have a Galaxy S* Edge. I have tried uninstalling and reinstalling the FitBit app from the store and have tried turning Bluetooth off and on again. I have also tried to sync it with my laptop as well as restarting the FitBit itself.**The Charge * recently switched to showing an icon of a phone with the FitBit logo and displaying the website www.fitbit.com*setup.**When I attempt to sync using my phone, it will say that it found the tracker and then immediately show a warning that there were "Bluetooth Issues" and abort the setup process.**Please let me know if there is anything that I can do to fix this problem.**Thank you for your time.
GetHuman-lleclair did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman-lleclair fixed the problem
We are waiting for GetHuman-lleclair to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Hello, I have a Fitbit charge *. The Fitbit has been having issues and will not c...I have been trying to sync my Fitbit Charge HR using android app but it has now b...My Fitbit is not syncing all day. Every time I charge it I have to manually sync...it wouldn't sync - sync my fitbit Charge * to my computer - I have a newer computerI have a Fitbit charge *. I have it synced to an iPhone * Plus. I’ve only had the...have fitbit charge HR. unable to sync and time incorrect. I have tried to reset...My CHARGE HR has stopped syncing. It has been one month now. I have tried all tro...Hello, **I am having issues with my fitbit which will not sync. *It will not upda...I ordered a fitbit zip on ****** (delivered *******). I have had a problem syncin...My fitbit charge * is not syncing with my iphone
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lleclair fixes it.
This email address isn't valid

Fitbit

Customer service issue
Reported by GetHuman-lleclair
Nov 28th, 2018 - 9 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 2 customers so far
Similar issue to 1977 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lleclair started working on this issue
Nov 28th, 2018 12:38am
  1. Company Phone Numbers › 
  2. Fitbit › 
  3. Customer issues › 
  4. Hello,**I have been having trouble sy...