discount wasn't given with code rosegold

GetHuman1683851's customer service issue with Fingerhut from December 2018

Help with my Fingerhut issue
The issue in GetHuman1683851's own words
Get my credit applied for cosmetic train case ... I purchases the cosmetic train case last night and had ov er $***.** in my cart when I entered rose gold code it said my purchases didn't qualify for the $**.** price. Please add discount to my order
Adding my credit on my current order
I've been a long time customer and would like to get my discount of $**.**
I waited to get a human to return my call to no avail.
I have an issue with Fingerhut too
How GetHuman1683851 fixed the problem
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cosmetic train case
Customer service issue
Reported by GetHuman1683851
Dec 4th, 2018 - a mon ago
I have an issue with Fingerhut too
Seen by 8 customers so far
Similar issue to 895 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
GetHuman1683851 started working on this issue
Dec 4th, 2018 2:48am
GetHuman1683851 indicated the issue is not fixed yet.
Dec 4th, 2018 2:52am