How Do I Recover My Fingerhut Account?

If it's been awhile since you last logged in to your Fingerhut account, you may find that you can no longer access it. You may have changed your computer since then, or gotten a new phone, and don't remember what your sign in information was. If you have a valid Fingerhut account but cannot access it, just follow these steps to fix the problem.

If You Just Forgot Your Password

If you can still access the email account you use to log into Fingerhut, do this:

1. Go to Fingerhut's home page.
2. Click on the Hello! Sign In link at the top of the page.
3. Enter the email address associated with your Fingerhut account in the Email Address text box.
4. Click on the Forgot Your Password? link under the Sign in to Fingerhut header.
5. Go to the email account associated with your Fingerhut account.
6. Open the response email Fingerhut sent you.
7. Follow the instructions in the email. You should then be able to log into your Fingerhut account again.

If You Can No Longer Access Your Sign In Email

If you can't access the email account you use to log into Fingerhut, then you cannot easily recover your password. In that case, use one of these methods:

Use a Linked Email Account

If your Fingerhut sign in email was linked to another email account, perhaps as a recovery email, then do this:

1. Follow steps 1 through 4 in the procedure given above.
2. Go to the email account that was linked with your Fingerhut sign in email. Hopefully, Fingerhut's response email should appear there.
3. Follow the instructions in the email. You should then be able to log into your Fingerhut account again.

Use Your Credit Report

If you have recently received a credit report, look through it for your Fingerhut account. Your account number may be there, or at least the last few digits might be. Even the last few digits might make it easier for Fingerhut's customer service to find your account. Provide them when calling or emailing their customer service team.

Regain Access by Phone

Call Fingerhut's customer service number. Tell the representative who answers the phone why you cannot access your account anymore. He or she should be able to reset your password for you after you provide enough personal information for them to locate your account and prove your identity.

Regain Access by Email

Email Fingerhut's customer service. Tell them that you can't access your account anymore because you lost access to your sign in email and cannot remember the password. Include your phone number, address, full name, and your customer number, if you have it. It may take some emailing back and forth, but they should be able to find your account and help you regain access.

If you have problems regaining access to your account, contact Fingerhut's customer service department. They have a phone line, a help forum, and a chat option.