Customer service *****!

GetHuman928080's customer service issue with Fingerhut from July 2018

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The issue in GetHuman928080's own words
The mattress topper I purchased with the Fresh Start program is complete GARBAGE! (Account number ****************) The grey top is completely falling off, not attached at all. And it is sagging in very bad in the spot I sleep. It has never been comfortable. It is extremely hot to sleep on, i sweat all night! This was a complete rip off and waste of money! I just purchased a new mattress for not much more than this **** topper was! I want all monies I've paid to date refunded to me and the balance owed put to ZERO!
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Fingerhut

Mattress topper
Customer service issue
Reported by GetHuman928080
Jul 29th, 2018 - a yr ago
I have an issue with Fingerhut too
Fixed
Seen by 15 customers so far
Similar issue to 233 others
0 customers following this
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman928080 started working on this issue
Jul 29th, 2018 4:52pm
GetHuman928080 indicated the issue is not fixed yet.
Jul 29th, 2018 7:01pm
GetHuman928080 indicated the issue is not fixed yet.
Aug 3rd, 2018 8:52pm
GetHuman928080 indicated the issue is not fixed yet.
Aug 3rd, 2018 8:53pm
GetHuman928080 indicated the issue is not fixed yet.
Aug 3rd, 2018 8:53pm
GetHuman928080 indicated the issue is not fixed yet.
Aug 3rd, 2018 9:29pm
GetHuman928080 indicated the issue is not fixed yet.
Aug 3rd, 2018 9:30pm
GetHuman928080 indicated the issue is not fixed yet.
Aug 3rd, 2018 9:32pm
GetHuman928080 indicated the issue is not fixed yet.
Aug 3rd, 2018 9:33pm