We have a bank account with fifth third bank. I deposited two cashier checks that would...

GetHuman3353046's Complaint issue with Fifth Third Bank from August 2019

Help with my Fifth Third Bank issue
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Before contacting them, items GetHuman3353046 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3353046's own words
We have a bank account with fifth third bank. I deposited two cashier checks that would be in * day hold and would call the bank their from. But it was automatically deposited and not on hold. Both of them. And that screwed up our account. And I asked for someone why this was done and they said it went through okay. I trusted fifth third and customer service. But then it gets sent back and no one let us no. So when my social security cones it's subtracted and I had no money to live on. Also I never received any copies if the checks returned and no one git in touch with you I just find out when I checked on the phone. Then I call to talk with done one and they say some one with get back to you because I want a arrangements and they said someone would call back and they did not. Then Dave's pension cane in that was subtracted. So we have no money to live on because if your customer service. We wanted to make arrangements. We have a son living with us that is I'll we are his caretakers and we need you to help us by giving us a loan please and put our money back into our account. It was not our fault it was your bank fault with your customer service people and bank tellers. We want to pay it back but in arrangements. I have been trying to take with done one several times and no one calls back. Please help us out or I will put a complaint in about the bank. Please answer soon. Laura Johnson*Acct **********.

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Fifth Third Bank

Complaint issue
Reported by GetHuman3353046
Aug 1st, 2019 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 1401 others
0 customers following this

Timeline

GetHuman3353046 started working on this issue
Aug 1st, 2019 11:46pm
GetHuman3353046 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:00am
GetHuman3353046 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:00am
GetHuman3353046 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:01am
GetHuman3353046 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:02am
GetHuman3353046 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:02am
GetHuman3353046 indicated the issue is not fixed yet.
Aug 3rd, 2019 12:15am
GetHuman3353046 indicated the issue is not fixed yet.
Aug 4th, 2019 11:55pm

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