I recently discovered that my bank account has been in the negative yesterday, and I do...

GetHuman738721's customer service issue with Fifth Third Bank from June 2018

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Help with my Fifth Third Bank issue
Before contacting them, items GetHuman738721 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
GetHuman738721's next move: have a Fifth Third Bank rep call.
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The issue and preferred resolution, in GetHuman738721's own words:
I recently discovered that my bank account has been in the negative yesterday, and I do not get paid until * weeks, so that’s the earliest that I can pay it off, is there anyway that you guys can freeze the account or if not could you guys tell me when you plan on closing the account? My user id is rosesimpson, my name is Kennedy Simpson, and my social security is *********
I trust that Fifth Third Bank will make this right and come up with a resolution that is fair.
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Fifth Third Bank

Customer service issue
Reported by GetHuman738721
Jun 1st, 2018 - 19d ago
I have an issue with Fifth Third Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 258 others
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Timeline
GetHuman738721 started working on this issue
Jun 1st 3:37pm