I sometimes have had to play " hide and seek" with Fed Ex, sometimes packages were deli...

GetHuman5274953's Delivery Problem issue with FedEx from September 2020

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The issue in GetHuman5274953's own words
Get package "Leave AT LEFT of FRONT DOOR" as noted on ALL packages from Chewy!!!!!!!!! instead of anywhere the driver wants!!!!!!!!!!!!!!!!!!!!!!!!!! ... I sometimes have had to play " hide and seek" with Fed Ex, sometimes packages were delivered to my front door, sometimes to the EDGE of the front porch ( usually the ** lb boxes of litter), sometimes to the back door, sometimes to the edge of my carport (usually on rainy days so the box got wet before I found them), sometimes under the carport, and sometimes on my deck (again, usually on rainy days!!!!) Once it was left in front of my front and since the door opens out and the box contained a ** lb box of litter it was a problem to move the box so I could get OUT to get the box IN!!!!!!!!!!!*As a handicap person, the never knowing where to look, and getting boxes with ** lb litter and other items INTO my house ( there are * steps from the ground up to my deck) WAS A TERRIBLE PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!*I complained to Chewy several times, since I get * to * orders a month. We came up with a message printed under the address line on my mailing labels" LEAVE AT LEFT OF FRONT DOOR " That seems clear enough to me and Chewy!!!!!!!!!! That sometimes works BUT AT LEAST PACKAGES WERE DELIVERED TO THE FRONT PORCH !!!!!!*Today with hurricane force rain, your delivery message said package was delivered to BACK DOOR but it wasn't!! It was delivered TO THE EDGE OF MY CARPORT WHERE the ground WAS ALREADY WET. If the package had been left on the FRONT porch, it probably would not have gotten too wet.*What is so hard about leaving my packages to the "left of front door"? I even ask Chewy if they could ship my goods UPS but that isn't an option. *I have discussed this ongoing matter with local management and they are sympathetic but didn't give me any hope that things would improve and they haven't!!!!!!!!!*What more can I do except stop ordering from any company that uses FedEx!!!!!!!!!!!*Any help you can provide would be greatly appreciated!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NOT EVEN LEFT ON FRONT PORCH WHERE PACKAGE WOULD BE LESS LIKLEY TO GET WET IN THE HURRICANE RAINS WE HAD YESTERDAY. Instead left at edge of car port which was already wet from rains so box got wet
LEAVING MY PACKAGES " TO THE LEFT OF MY FRONT DOOR" as noted on the mailing label located under the address line of my packages!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
been at this location ** years and been receiving Fed EX package during this time
Prior complaints to national and local managements to no avail
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FedEx

Fed EX delivery
Delivery Problem issue
Reported by GetHuman5274953
Sep 17th, 2020 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 5342 others
0 customers following this

Timeline

GetHuman5274953 started working on this issue
Sep 17th, 2020 10:24pm
GetHuman5274953 indicated the issue is not fixed yet.
Sep 18th, 2020 7:01pm
GetHuman5274953 indicated the issue is not fixed yet.
Sep 18th, 2020 8:36pm
GetHuman5274953 indicated the issue is not fixed yet.
Sep 18th, 2020 8:37pm
GetHuman5274953 indicated the issue is not fixed yet.
Sep 18th, 2020 8:52pm
GetHuman5274953 indicated the issue is not fixed yet.
Sep 18th, 2020 8:57pm