Hello, I am trying to log into my facebook account. as I have not used the account in a...

GetHuman6136031's customer service issue with Facebook from June 2021

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The issue in GetHuman6136031's own words
Hello, I am trying to log into my facebook account. as I have not used the account in a very long time, the pc and mobile phone I am using are asking to verify the PC and to enter an * digit code. When I click send code, I am not getting the email. Without that code I can not log in on any device, and the original device is long gone. There are no forms, or any type of help on your help screens.**How to I register the PC to get back in. **my username name is *****@***.com - this is also a very only email address that I don't normally use**please help, something is amiss with the emails being sent. I know the email address works since I get the emails that my password reset worked. **this is only related to verifying the PC, since I haven't logged into this device before

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Facebook

Customer service issue
Reported by GetHuman6136031
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 142043 others
0 customers following this

Timeline

GetHuman6136031 started working on this issue
Jun 1st 6:05pm
GetHuman6136031 indicated the issue is not fixed yet.
Jun 1st 11:03pm