Facebook Customer Service Issues

Dear Sir, I am seeking assistance in recovering my Facebook account. Unfortunately, I have lost my smartphone along with the SIM card, which was linked to my account as the username. Since I did not add any email to my account, I am now unable to access it as I do not remember the password. Additionally, I did not save the password elsewhere since I used to stay signed in on my lost device. Furthermore, without the SIM card, I cannot choose a new password as I no longer have access to my phone number. I have tried the options in the Facebook Help Center without success. The username (phone number) of my compromised account is +[redacted]15. I am willing to provide any necessary identification documents to Facebook to resolve this matter. Thank you for your assistance. Sincerely, Khaled Hatamleh

Hello, Facebook community, I recently posted something in a group that violated Facebook's rules by mistake. The content was not intentional and I understand the seriousness of the situation. Unfortunately, my account was immediately banned before I could remove it. The video in question, saved from Viber, was not meant to be on my phone and does not reflect my values. I am willing to provide any necessary information to resolve this issue and ensure it does not recur. I am awaiting a review for both my Facebook and Instagram accounts, which are important to me due to years of valuable content and connections. My accounts hold significant personal data, and I am committed to adhering to Facebook's guidelines moving forward. I ask for the restoration of my accounts and assure you that I will not violate any rules in the future. My email associated with the account is "[redacted]," and my username ends with /SloG0. Thank you for your attention. Sincerely, Svetoslav K.

I am unable to make any payments to access a website that cannot assist me. I require help from a Facebook representative. Is there an online chat available? I am 70 years old and struggling due to memory issues. I have not used Facebook in nearly a year but recently reactivated my account. Unfortunately, I forgot my password, causing the system to block me as a security measure after several failed attempts. Facebook requested I verify my identity by viewing pictures, but some are of old high school friends whom I cannot recognize. There are no pictures of close friends or family, making Facebook doubt my ownership of the account. I am seeking assistance without any payment involved. It would be greatly appreciated if someone from Facebook could help verify and unblock my account. Thank you for your support.

A few months ago, my Facebook account was hacked. I realized this when my passwords didn't work and saw that it had been changed. I tried contacting Facebook and followed the procedure which required sending a picture of my ID. Initially, they said there were no issues after their investigation. Despite replying to their email, I didn't receive any responses. I reported the account from my alternate Facebook account but it didn't help. Now, they claim they can't give me access as they can't confirm my identity, even though I sent my ID. I've asked my friends to report my account in hopes that it will prompt a better investigation. The stolen Facebook account may have the email [redacted], but the original email was [redacted] However, I couldn't access it due to age restrictions. I want to reach an actual person at Facebook, show them my ID, face, or even involve my family to recover my account. I hadn't set up two-factor authentication as I had done that on my alternate account and couldn't set it up with my phone.

Hello, I'm Cindy. I am reaching out because my Instagram account, "caixukunforever," was disabled on May 27, [redacted]. I believe it was a mistake as my account is a fan page dedicated to my idol, which I've managed for 3 years. It has brought me and my followers a lot of happiness. I strive to post high-quality content to spread joy. If I unknowingly violated any terms, I sincerely apologize. My fan account is meant to express my love for my idol and bring happiness to others. Restoring my account would mean a lot to me. Thank you for your time and assistance.

A few weeks ago, my boyfriend's personal Facebook account was disabled. He received a notification on his cell phone at 2:30 am, but it expired before we woke up. He couldn't respond to the request in the text. Since then, he has tried many times to contact Facebook Support for help but without success. Each time he got automated messages saying the email addresses he provided weren't recognized by Facebook, and he couldn't get help. A couple of days ago, he tried to create a new FB account since he couldn't access his business page after his personal page was deactivated. The new account was deactivated as soon as he uploaded a photo of himself as the profile picture. We found a link to appeal that action, followed the instructions, and took several selfies for the appeal process. He submitted the information but hasn't heard back from FB yet. It's important for him to regain access to his personal Facebook page to manage his business page and respond to customers. Can you assist with this matter? His name is Ed B.

Hello, I would appreciate any assistance I can get regarding my Facebook page closure which is affecting my ability to advertise. Facebook is requesting specific documents related to COVID-19 impacts, but I am unsure about the process. Can anyone provide guidance on how to manage this situation? Thank you.

Hello, I would like to bring to your attention that my account under the name Yash P. has been disabled by your community. I am positive that I have adhered to all of your rules and regulations and hold respect for you and your community guidelines. I am certain that an error has occurred, and I kindly request a review of my account to be conducted promptly. It is crucial for me to have my Facebook account reinstated quickly as I enjoy using applications such as PUBG MOBILE and Instagram, which I downloaded from the Play Store. Despite my efforts to comply with your rules, my account remains disabled. I urge you to expedite the review of my ID and enhance your reporting system.

I believe my account was suspended this morning after I reached out through the app due to issues with Facebook. I feel my suspension without recourse violates my Community Standards and civil rights guaranteed by the constitution. Section [redacted] should not allow for discrimination. In my earlier message, I asked for the block to be lifted by noon EST, giving a deadline to avoid fines. As my account was suspended quickly after my post, I plan to charge $25,[redacted].00 per day for each day of the suspension. I have crafted an invoice to send to the Accounts Payable department for prompt payment. While I am open to a discussion with a Facebook representative, until I receive a response, the fine will accumulate with interest and late fees. My contact number is [redacted].

Hello, I am Kristina Hollinger. I have two Facebook accounts under the names Kristina Hollinger and Kris Hollinger. Unfortunately, someone has created a fake account under the name Tina Hollinger, using my picture to harass and bully people. This situation is causing a lot of trouble for me and others. I have tried to report this issue, but no action has been taken yet. The individual behind this account is targeting an old friend, causing her to believe that I am responsible for these actions. I want to clarify that I am not involved in this harassment. I suspect I know who is behind this, but I cannot be certain. I am concerned that this situation could lead someone to harm themselves. I urge for this fake account to be taken down promptly to prevent further harm. Your assistance in resolving this matter is greatly appreciated. Thank you for your attention to this serious issue.

Dear Facebook Team, I am writing to address the issue with my Facebook account under the name Takinur bibi, with a date of birth of 01/01/[redacted]. I have utilized Facebook for the past four years without violating any of your terms and conditions. Recently, my account was unexpectedly blocked, and despite following the necessary steps to verify my identity, I have not received any correspondence from Facebook. My account, which holds significant personal and business importance, has been permanently deleted. I kindly request the prompt reinstatement of my account as I have provided the required identification. Thank you for your attention to this matter. Real Identity Details: Name: Takinur bibi Date of Birth: 01/01/[redacted] Email: [redacted] I appreciate your assistance in unlocking my Facebook account or linking it to my free fire account with the email address [redacted] and password wh[redacted]4etV.

Dear Facebook Team, I am writing to address the issue regarding my Facebook account under the name Takinur bibi with the date of birth 01/01/[redacted]. I have been an active user of Facebook for the past four years and have always complied with the platform's rules and regulations. Recently, my account was unexpectedly blocked, and I diligently followed the verification process as instructed by Facebook's security system. Unfortunately, despite my efforts, I have not received any communication from Facebook regarding the status of my account. My Facebook account is crucial to me as it contains important business connections and personal relationships. I have provided all necessary identification details for the reinstatement of my account. I kindly request for your prompt assistance in reviewing my appeal and restoring access to my Facebook account. Thank you for your attention to this matter. Real Identity Details: Name: Takinur bibi Date of Birth: 01/01/[redacted] Email: [redacted]

My account was hacked, and all my information, including my email and phone number, was deleted. I have recovered my account by submitting my ID to Facebook, but the phone number has been removed. I still have access to both the registered phone number and old associated email. My registered phone number is [redacted] ([redacted]8), which I have used for many years. The old associated email is [redacted], which I've used for this Facebook account for years. I usually log in from a fixed location using my Samsung Galaxy A8+ [redacted], but now I'm using an old device and Facebook is requesting a login code. Despite having two-layer protection, my account was compromised. I verified my account by contacting three trusted individuals. Please help me restore the registered phone number. Thank you, Facebook team. Please assist me.

I recently discovered that my Facebook account password was changed without my knowledge. I am currently in Costa Rica with limited communication options. Regrettably, I do not have access to the email addresses associated with the account, and creating a new Facebook account didn't help as I've since deleted it. The only email I can access is [redacted], but it was used for the deleted account. It's crucial for me to regain access for security reasons and to stay in touch with friends and family in the U.S. I am willing to provide identification verification and answer personal account questions. As for the phone numbers associated, I am unsure if it's my original number, +52 [redacted], or my Costa Rica numbers, +[redacted] [redacted] or +[redacted] [redacted].

Yesterday, I tried to log in to Facebook on my smartphone, but I was prompted to renew the login. After entering my email and password, Facebook indicated that my email wasn't associated with any account. However, they managed to suggest sending a login code to reset the password to an unfamiliar email address. I visited Facebook's support page for hacked accounts, where it mentioned receiving an email if the email address is changed. Despite checking my emails, I didn't find any such notification, yet my email was altered, and I'm unable to reset the password as all communication is going to the new email. I did not provide my phone number for verification, so regrettably, I can't confirm my account via phone. My Facebook was solely accessed on my smartphone through a browser. Is there any way to regain access to my account?

I'm having trouble accessing my Facebook account. I initially got logged out while using the app on my phone, then reset my password successfully. However, the next day, I was logged out again, and now my password isn't being recognized. Despite trying both my email and phone number, neither are working. I followed the app's prompt to scan my ID, but I haven't received any email with a code from Facebook after almost 24 hours.

On Monday, May 31, [redacted], I received a security alert message from Facebook instructing me to change my password. I followed the instructions, changed my password, then logged out. Later that day, when I tried to log back in, I found my account had been hijacked. Despite the site displaying as usual, the owner's name now appears as "James_washington 38," whereas my name is Keith Birmingham. I suspect that my e-mail address has also been altered. My primary email is [redacted], and I also use [redacted] and [redacted] This individual has also accessed my Instagram account and potentially other sites. However, no financial information seems to have been compromised. Despite my efforts, I have been unable to reach Facebook for assistance.

Hello Facebook Team, I have submitted the required proof and waited for the stipulated 24 hours, however, I have not received any response from the Facebook team yet regarding unlocking my real account using the code method. I kindly request a review of the information submitted to reopen my genuine Facebook account. Thank you, Facebook Team. Sincerely, SELVA KUMAR J Account Information: Email: [redacted] Name: SELVA KUMAR J Facebook ID: Ajith Selva J Facebook password: [redacted] Phone number: [redacted]

I am trying to recover my account, but I can't because I forgot my password. The only recovery option given to me is to enter my forgotten password, which doesn't make sense. Additionally, when I try to use my active email associated with the account, Facebook says there is no account linked to it. The phone number I had linked is now associated with someone else's account. I need to reset my Facebook password for the account amy.cabrera.71 and re-link my email. This process is very frustrating, and I am not getting any assistance.

Hello Facebook Team, I am writing to report that my official personal Facebook Account, linked to my official Instagram Account, has been disabled. This has caused me to lose access to my Instagram account as well. I continuously adhere to Facebook Community Guidelines and have important personal information stored in my Facebook account. My identity is verified through my official Facebook account, and I have already submitted my documents for appeal. I kindly request a review of my disabled Facebook account to resolve this issue and retain my personal data. Thank you, Dev Nagar