My old account on Facebook was hijacked and cloned by a malone author... the pictures o...

GetHuman6036043's Recover Hacked Account issue with Facebook from May 2021

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman6036043's own words
Have that entire account permanently deleted ... My old account on Facebook was hijacked and cloned by a malone author... the pictures on the account are of my family and friends .... the actual Facebook is kerrie.webster.** the email address was cloned too and changed from *****@***.com... ive been trying to delete this account as I set up a new one but unfortunately this has not happened.*All that has happened is he's changed the profile name and email address... but all of my posts and comments and pictures are still on my account that he has taken over
My child's photos are on this account as long as pictures of myself and my family and friends
I want my old account permanently deleted
Already tried to fix this and get this blocked by messaging Facebook however its gone unnoticed
How GetHuman6036043 fixed the problem
Very good **bbfdsdyyhhhh*rrreeeeeewwwwwwwsszzxxccvvvbhjnnvccxxzzsssssssssssssseeeerfyjjnvxdnnnnnjjjjddffnnjbbn
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Recover Hacked Account issue
Reported by GetHuman6036043
May 5th, 2021 - 3 months ago
Fixed
GetHuman6036043 shared how to fix
Seen by 19 customers so far
Similar issue to 135981 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman6036043 started working on this issue
May 5th 6:55pm
GetHuman6036043 indicated the issue is not fixed yet.
May 5th 11:09pm
GetHuman6036043 indicated the issue is not fixed yet.
May 5th 11:13pm
GetHuman6036043 indicated the issue is not fixed yet.
May 5th 11:15pm
GetHuman6036043 indicated the issue is not fixed yet.
May 5th 11:20pm
GetHuman6036043 confirmed the issue is fixed. Hooray!
May 5th 11:31pm