Facebook Customer Service Issues

For the past two months, I have been experiencing an issue with my Facebook account locking out on my iPhone every 7 to 10 days, requiring me to create a new password. Despite using a virtual private network on both my iPhone and desktop PC with no problems, this issue only occurs on my iPhone. Once I change the password on the iPhone app, I encounter difficulty logging in through other browsers due to excessive login attempts, prompting a day-long wait. Interestingly, I have no trouble logging in on various browsers on my Windows PC. This recurring problem of my Facebook account getting locked out every 7 to 10 days is causing frustration and inefficiency, particularly since I rely on Facebook for sharing my photography and radio work. Despite my efforts, I have been unable to find a way to contact Facebook for a solution. I am seeking suggestions to resolve this issue promptly to avoid the inconvenience of frequent password changes. Thank you, Abe

Good day, my account is currently blocked due to an alleged violation of Facebook's advertising policies. I manage three advertising accounts: one for crafts and decoration, another for wooden items and fixed furniture, and the third for showcasing 3D models in the architectural field. These accounts are used solely for promoting items for sale in these areas. I would appreciate it if the issue could be resolved, and my profile unblocked. Here is the link to my profile: [redacted]. Advertising accounts I manage: 1. [redacted] 2. [redacted] 3. [redacted]

My Facebook account was blocked for 3 days for allegedly posting content that violates Facebook's rules. Here is the comment: "Санкции против него амеры ввести не могут, если у него действительно гражданство США." In my comment, I expressed my opinion that the USA cannot impose sanctions on its citizens because the law is above all in this country. The word "амеры" (short for "американцы") is widely used in colloquial Russian and does not carry any negative connotations. Just like "франчи" (French people), чины (Chinese people), "юги" (Yugoslavs), дойчи (Germans), and many others. Moreover, this word does not convey hostility. I understand that posts and comments are checked automatically, but the general meaning of my comment was to show respect for a country where the law is paramount. It is necessary not to nitpick individual words without fully understanding their meaning but to perceive the overall message of an expression.

In mid-April, when I tried accessing my FB Marketplace, I discovered it had been closed due to alleged violations of community standards. I only had a few household items listed, all of which I own. I reached out for help through support, but only received an automated response. Hi Peggy, It seems your Marketplace access was disabled for breaching Facebook's Community Standards. Unfortunately, we are unable to restore your Marketplace privileges at this time due to these violations. For more information on Facebook's Community Standards, please refer to the link provided. I am unsure of what I did wrong and have not been able to get clarification. As a 70-year-old, I am saddened by the closure of my FB Marketplace without a clear explanation of the violation. I have reviewed the community standards but still cannot determine my mistake. I hope you can assist me in resolving this issue. Thank you for your time. Peggy

Hello, I hope this message finds you well. I am writing regarding an issue with my Facebook account. Unfortunately, my account was compromised on Saturday morning at 1:30am from Georgia, while I was in Arkansas. I was only made aware of this when I saw the notification at 9am the following day. The hacker had already removed my information and changed the password, preventing me from accessing my account. Despite my efforts to contact Facebook for assistance, I have not received a response. I rely on Facebook to connect with my family and for work purposes, and I am currently unable to do so. I am reaching out for support in recovering my account and regaining access to it. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this issue. Best regards, Michaela M.

My Facebook account was hacked on May 2nd at 12:29am by someone from Texas while I am located in Colorado Springs, Colorado. The hacker changed the email associated with the account and removed my phone number. Despite several attempts to regain access, I managed to link one of my other email addresses to the account. However, when Facebook sends a code to my email for verification, I am unable to enter it successfully. The system prompts an error, claiming I've attempted too many times when I hadn't entered the code at all. When I try to reset the password using the app, I encounter an "Unknown Error" after entering a new password. My emails are [redacted] and [redacted], while the @hotmail.com address belongs to the hacker.

I am experiencing difficulty accessing my account. Upon attempting to login, I received a message indicating that my password was incorrect. After reviewing my email, I discovered that my password had been changed without my authorization. Through the site's provided secure link, I attempted to regain access. Unfortunately, the individual who gained unauthorized access to my account has altered my mobile number, email, and username. I have provided the necessary identification verification and have diligently followed all procedures, yet it has been three days without any resolution. There are sentimental and confidential photos, information, and data on my account that hold immense value to me. I am eager to recover my account, which has been in my possession for numerous years without incident. The lack of communication and assistance from your end is disheartening, as I am left in the dark without any updates on the status of my account recovery efforts.

Hello, I am having issues with my Facebook account being restricted from buying or selling, as well as accessing my six groups. This problem started on April 21st when Facebook notified me of a possible unauthorized login, prompting me to change my password. Following this, I encountered restrictions when trying to access the Passion for Silver Group, as well as other groups, with a message stating that my ability to buy or sell is under review. Despite messaging Facebook daily through the Support Inbox and checking for any violations in the Violation tab (which showed none), I remain restricted without clarity on the exact cause. My groups' members seem unaffected except for the Passion for Silver Group. I believe the issue may have originated from there, despite my adherence to community standards in my posts. As the creator and sole administrator of all six groups, including Passion for Silver, Creative Hands Artists, Passion for Fashion & Accessories, Passion for Gold, Passion Auctions, and Gems & Co, I seek resolution to regain full access to buying and selling functions on Facebook. Any assistance on Case #[redacted][redacted] would be greatly appreciated. Thank you, Kim D.

My business account, Juliaalexanderswim, has been falsely flagged for being compromised despite my efforts to rectify the situation. I mistakenly used dollareighty last year to expand my business after seeing tips on TikTok, unaware that it was against the rules. I followed the instructions to change my password and delete the account, but I keep receiving notifications of compromise weekly. Today my account is experiencing glitches, and despite changing the password, the compromised account message persists. The password reset feature seems to have a glitch as well, indicating a broken link when trying to reset. This ongoing issue is significantly impacting my business, and the lack of support for business accounts on Instagram is causing distress and frustration.

I am a novice Facebook user, and I mistakenly got locked out of my account while trying to update my password. After receiving an email inquiring about the password change, I mistakenly replied that I had not made any changes, resulting in my account being locked. When I attempt to log in, I receive a message stating that my account was locked due to unusual activity. Clicking on the "Learn More" button redirects me to unhelpful articles under "Try Guided Help." I am struggling to reset my password and regain access to my account. Though my account was not compromised, I am unable to unlock it due to my error. I briefly made progress when prompted to submit my driver's license for identification, but I am now back at square one. I seek guidance on how to recover my account. Please assist me.

This morning, I received an email from Facebook stating that my password was changed from a location I do not live in, resulting in being locked out of my account for security reasons. Despite several attempts to regain access, I found out my account was disabled for violating Facebook's community standards. Facebook's decision has been reviewed and cannot be reversed. I am baffled by this situation and struggling to find a way to address it. Being self-employed and relying on my Facebook page for business, this restriction has a significant impact on reaching new customers, as my business page was linked to my personal account.

I am concerned about the potential re-entry of former President Trump to social media platforms like Facebook. President Trump's track record of promoting violence, hatred, and unrest is alarming. Allowing him back on social media could risk inciting his supporters to undermine the current administration. It is crucial for the safety and stability of both America and globally that President Trump remains permanently banned from such platforms. Allowing his return could be detrimental to democracy. President Trump's tendencies toward promoting chaos and insurrection make him a threat to democracy. If Facebook were to permit Trump's return, it could inadvertently support the rise of white supremacy and fascism in the country. It's essential to recognize the severe implications of reinstating Trump on any social media platform, as it may jeopardize American democracy.

Hello, unfortunately, we are experiencing an issue with Mr. Burgerbook's Facebook page as it has been blocked due to some false negative reviews. The page is dedicated to sharing educational resources without any harmful content or violence. It has a significant following of 48k people who appreciate the valuable materials provided. Please reconsider unblocking this informative resource as it benefits many individuals seeking free educational content. The page promotes a creative concept of interactive books that many find engaging. Let's support and encourage such platforms striving to offer unique and valuable resources. Thank you.

I am unable to access my Facebook account due to not having access to my associated email, forgetting my password, and my old phone number being inactive. Despite adding a new email address to my account, I am not receiving the 6-digit pin code needed for recovery. I have already exhausted the option of using a friend for recovery. Is there any possibility of receiving a one-time password to regain access? Unfortunately, contacting my email provider did not yield any solutions since I have not set up security questions for an email address created 13 years ago. Facebook is essential for my work and keeping in touch with family overseas, so regaining access is crucial. I have tried various methods and am now unable to find a way to contact Facebook directly. Any assistance would be greatly appreciated.

Hello, I'm David Berry. I use Facebook regularly. I am seeking evidence that my account was compromised and locked on May 3, [redacted], due to a post made on a group called "Nicholls Text and Buy." I was informed by Nicholls State University regarding a post offering payment for completing online assignments. My account was locked for suspicious activity, but I did not make that post. The university considers it a cheating offense and requires proof of my account being compromised. I need documentation via email to show my academic advisor that I rectified the situation with Facebook to regain control of my account after it was hacked.

My Facebook account was hijacked and duplicated by an unknown person. The profile with my family and friends' pictures is under the name kerrie.webster.77. The email associated with it was also changed from [redacted] I have been attempting to delete this account since I created a new one, but so far, it has not been removed. The hijacker altered the profile name and email address, but all my posts, comments, and images remain on the account they now control.

I recently changed my email address due to security concerns about my Facebook account being potentially hacked or missing. I have not violated any rules; my last post was about a positive event - Calvary Chapel's 24-hour Global Prayer for Covid and against hate crimes targeting Asians. I am puzzled by the disappearance of my old Facebook account and numerous friendships. My old email is [redacted] and my new Outlook email is [redacted] (former email [redacted]). I now reside at [redacted] Stonemont Drive, Weston, Florida [redacted], having previously lived in Newnan, Georgia. Through minimal Facebook usage, I aim to engage more actively now post my church reopening; I need assistance in understanding what happened to my old account and determining if it was compromised. For prompt resolution, please contact me via email or phone at [redacted]. Thank you, Kathy Rena Moore.

There is a Facebook page named Noora Ihsas. It is managed by a Cambodian man known as Daddy Sakor, whose real name is Maraya Monisa. He is famous on YouTube for his baby monkey videos. He has been identified as a monkey abuser, swindler, and dishonest person. I confronted him on his channel, and now he is posting unauthorized images of my family, including my grandsons and wife. This behavior is an attempt to intimidate me. I am not the only one he has done this to; there are others who have experienced similar treatment. He engages in abusive and threatening behavior. While I have responded in kind to his abuse and threats, I am now worried. Most people would block someone they didn't like, but he persists. I kindly ask for assistance in stopping these actions.

I am writing to report that my Facebook account, under the name of Pritam M., has been disabled. The reason provided was a violation of community standards, but I believe it was due to my account being hacked. I have alerted Facebook of this issue by posting about the unauthorized access and inappropriate content being shared. I did not breach any community guidelines and kindly request a review of this situation to restore my account. This is crucial as my various applications like PUBG, Instagram, Hotstar, and study apps are connected to my Facebook account. Losing access would mean being unable to retrieve important documents and could jeopardize my career. Thank you for your attention to this matter.

I, Melanie M., was born on September 5, [redacted]. I am sharing my unfortunate experience of falling for a scam. Laney J. convinced me that I could receive a large sum of money. She claimed I would get $[redacted] that would turn into $[redacted] through a company called ID.me at www.id.me. She instructed me to change my Facebook account settings to receive the money. Due to my current financial struggles from injuries, I followed her directions, including providing photos of my ID and social security card. I feel misled and taken advantage of. I have never engaged in identity theft, and I seek justice against Laney for her actions. Your support is appreciated.