Hi,*I recently changed my smartphone, passing from one favourite device (logged) to ano...

GetHuman5767036's Can't Receive Code to Reset issue with Facebook from March 2021

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The issue in GetHuman5767036's own words
Hi,*I recently changed my smartphone, passing from one favourite device (logged) to another one (not logged).*Without thinking, I reset my old smartphone and I tried to log in my new one, so despite knowing the password, I wasn't able to effectively*log in because I setted the *FactorAuthentication.*Due*to this setting I can't have access to my own*account, I have not sessions opened *in any device and I can't generate an authentication code to submit.*Please, I hold several important stuff in my account, I want it back and I ask your helpI can provide you my documents for the authentication or anything you need to take me back the access to my account.*Please, give me help.I'm waiting for your*reply and I stand to your disposition for anything.**Greetings,*Alex Spina

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman5767036
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 139058 others
0 customers following this

Timeline

GetHuman5767036 started working on this issue
Mar 20th 6:11pm
GetHuman5767036 indicated the issue is not fixed yet.
Mar 20th 10:24pm

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