Facebook Customer Service Issues

Yesterday, I received a notification about not sharing something, but I was unsure of what it was referring to. Subsequently, my Facebook account was promptly disabled without much explanation. It happened so quickly, and I am now unable to access my account fully. I am reaching out for assistance in reactivating my account. I cherish my online connections and do not wish to lose touch with my friends. My name is Melissa Pouliot, and my profile picture features a cute bird wearing a knitted hat, perched on a snowy branch. I kindly request help in resolving this matter. Thank you.

I mistakenly inputted my password and had to reset it. I requested a code to be sent to my phone, but the code I received didn't work. I tried an alternative method, and a code was sent to an email address that doesn't belong to me. When asked for my full name, I realized I used a different name on my account for search purposes. It seems like someone else may have taken control of my account.

Hello, I recently discovered that my Facebook profile was blocked yesterday morning due to a violation or inconsistency with personal data. In the evening, I received an email from the Facebook Ads Team regarding a campaign that supposedly should start on my personal account under the name Acay Vo Dich. I suspect fraudulent activity as I cannot access my account, yet someone seems to be using my name for Facebook Ads business. This situation is concerning for me. My Facebook profile is under the name Marco Squeglia from Roma.

I recently attempted to secure my account but accidentally got locked out for security reasons. Despite several attempts, the reset code never reached my email [redacted] I have checked my Spam folder with no success. To resolve this, please try sending the reset code to my work email [redacted] Thank you. Robert Hunt

I recently received a notification that my account has been deactivated. I upgraded my phone yesterday without changing my number or service provider, Verizon. I'm puzzled by this as it hasn't happened to me before. Facebook directed me to enter my phone number, which hasn't changed. I'm unsure how to locate my phone number in your system. Could you please assist me in resolving this issue? Thank you, Karen G.

Hello, I recently had issues with my Facebook account being hacked. I managed to recover it using the correct email, but now my phone number is no longer linked to the account. Whenever I try to log in, it asks for a login code sent via SMS, but I never receive it. I need Facebook to either disable the two-factor authentication or re-add my phone number to my account so I can access it. Thank you.

I have not been able to find a customer service phone number. I am not an active Facebook user but have had an account for many years. When I tried to log in recently, I received the message pasted below indicating my account had been disabled. I suspect it was due to hacking since I seldom use the platform. I want to restore my account, but the message states that I can't appeal the decision. When I tried creating a new account, I only received vague error messages. I wish to resolve this issue and talking to someone would make it easier, but I can't seem to find a way to do that. Browsing through Community Standards didn't provide any help. I am innocent in this matter and would really appreciate your assistance. Thank you, Robert A. W. Portland, OR "[redacted]" is my login; password available upon request ------------------------------ Your Account Has Been Disabled You can't use Facebook due to a violation of our Community Standards. We are unable to review this decision as too much time has elapsed since the account was disabled. For more information on account disablement reasons, please refer to our Community Standards.

I have several ad accounts that have been disabled because of issues with my landing pages. One specific account is linked to this email address, while another is associated with [redacted] I'm new to advertising and unknowingly made mistakes in the beginning. Ads on the account registered under "[redacted]" were rejected for mentioning MLM, which I didn't realize was a violation on my landing page. I've tried to rectify the issue, but the ad was still denied. I thought I followed Facebook's Advertising Policies and Community Standards, but it seems I missed something. The most recent disabled account had a simple, informative landing page without any income claims or exaggeration. Despite that, it was disabled shortly after review. I'm learning the ropes of Facebook Advertising and would appreciate a fair chance. I'm willing to provide any necessary information to demonstrate my authenticity and genuine intentions. I hope the reviewer can see that I am not intentionally violating any policies. Thank you for considering my situation.

Dear Sir, I am Vishnu Ashant from India, and my personal Facebook account has been disabled. My account was deactivated by Facebook without any explanation, and they are requesting a government document for verification. The issue is my name on Facebook is Vishnu Ashant, while my Aadhar card displays Vishnu Kumar. Additionally, my birthdate on Facebook is 5/8/[redacted], whereas my Aadhar card shows 3/7/[redacted]. Unfortunately, I do not possess any other government document besides my Aadhar card. I am having trouble with the security pictures to verify my friends as they are unfamiliar to me. I request assistance in resolving this matter as I find Facebook's current rules unsatisfactory. Thank you.

On December 21st, we received numerous birthday wishes prompting us to adjust the date on our Facebook account to the day we established our business. Unfortunately, this adjustment led to the account being disabled since 12/21/20, impacting our business significantly as Facebook is a vital marketing tool for us. I have submitted copies of my driver's license and the business license to verify our identity. We kindly request the reactivation of our account. The initial date of 12/21/[redacted] was set by the individual who initially created our Facebook page, who is no longer part of ZOOM Auto Finance. I am Donna Bragg, the General Manager of the business. Our login email remains active, and I am available for verification through that email or the one provided below. Thank you for your assistance.

Dear Sir, I am reaching out for your assistance. I work as a journalist in Jordan, and my Facebook account linked to this email "[redacted]" was created 10 years ago. It is crucial for my work as it holds business-related content. Unfortunately, my account was disabled after my child used it, and I am unsure of the reason. I am seeking guidance on how to recover my account, especially because it is tied to my business page "House Media Group" (page username: housemediagroup). The page has one disabled administrator (my account) and two editors. Should I promote one of the editors to an administrator or create a new account for page administration? I am willing to provide any necessary documents or information upon request. Your prompt assistance is highly valued. Best Regards, Bakr Alzubaidy

Hello, my name on Facebook is Bilal Jafar. My phone number is [redacted][redacted], and my email is [redacted] I am facing an issue on Marketplace where I am asked to confirm my identity. I entered my phone number and received a confirmation that everything is okay. However, when I try to sell something, I get a message asking me to take action on the listing. I have reported the problem but have not received any help. Please assist me in fixing this issue. Thank you.

I've been notified that my account on Facebook has been disabled due to a violation of the Terms of Service. I recently discovered that someone else had logged into my account and posted a photo without my knowledge. I understand the importance of security on the platform and would like assistance in resolving this issue.

My Facebook page has been hacked, and the email address and phone number were changed, making it impossible to log in or receive login codes. The current information on the account is not mine, so I need to figure out how to regain access and update my email and phone number. After resetting my password, I'm stuck at the step requiring a 6-digit code that's being sent to the unfamiliar mobile number on the account. It feels like a never-ending loop of trying to log in with a new password but needing a code that I can't receive.

I've been having issues with my Facebook page, "Bay Area Training," for a few weeks now. It seems like it may have been hacked because I can no longer access it, and resetting it is not working. I wish I could go back around 8 weeks and restore it to that point. Approximately 10 days back, I sent a photo of my driver's license to Facebook in hopes of resolving the problem, but I haven't received any response. I would greatly appreciate any assistance with this matter! - Troy

My account got disabled around December 15, [redacted]. It was meant to be a 24-hour timeout but turned into a two-week ordeal. When I was finally allowed back on Facebook, my profile page had disappeared. I've since started a new profile and recovered most information except for pictures. One private group page I managed, Savannah Area Musicians Exchange, still exists but I can't access it. Can you assist me in reclaiming access to my page? My current Facebook email is [redacted], different from the one I used to create the group, which I still have at [redacted]

I am a 76-year-old who has had a Facebook account since [redacted]. Unfortunately, a week ago, Facebook disabled my account, citing that I was not old enough to have an account (13 years old). I visited the Customer Service page, though the name does not reflect the service. I submitted a copy of my Dept. of Defense Photo ID, but was informed that it was inadequate as it lacked my date of birth. I have now attempted multiple times to send a form with a photo of my current US Passport, but it consistently fails, stating to "Try Later." I have been struggling with this issue for the past two days.

My Facebook account was disabled for ads. I have contacted them multiple times seeking a response, but it has been over two weeks with no reply. I asked for a review of my banned ad as it supposedly violated a policy, but after requesting the review, I received another ban for a different policy within minutes.

I wasn't sure if I was allowed on Facebook, so I deactivated my account. However, after consulting with my lawyer, he confirmed that there are no restrictions now that I am off probation. I created a Blogspot account to post a sincere apology. Unfortunately, when the recipient saw my Blogspot, the judge prohibited me from blogging and using social media accounts. Therefore, I decided to start anew with this Facebook account.

I discovered an additional email added to my account. Although I successfully changed my password, I am not receiving the code required for the second step of the authentication process. I sought assistance from Facebook's help center, where they requested my ID. After uploading it, I promptly received an email with the subject "Thank you for submitting your ID." However, the email body stated, "Hi, We can't grant you access to this account or assist with your request until we receive an accepted form of ID matching the information on the account." I'm unsure if I am making an error in the process.