Facebook Customer Service Issues

I had an issue with a double charge on my account, either from PayPal or Facebook. Despite both denying it, my bank reversed the payment, leading to the need for a new card. I informed Facebook about the situation as my payments were affected. Unfortunately, this led to my account being deactivated every three days, only to be reactivated briefly for ad payments and then deactivated again. Despite reaching out to Facebook support for over a month, there has been no clear explanation for this cycle. This ongoing problem has severely impacted my business. If Facebook intends to permanently disable my account, it would be more reasonable for them to inform me directly rather than continuously activating and deactivating it.

I have had a Facebook account for about 9 years, but recently faced issues logging in due to a password problem. After changing it, I got locked out and required to verify my ID multiple times without success. Even when creating an additional account, I faced verification problems and was accused of not following the rules, which is confusing. I tried to reconnect with friends by sending requests, posting photos, and informing them about the hacking incident. Despite efforts, my account was disabled, affecting both personal and business use. I am seeking clarity on why this happened as my previous account did not use my official name. Any assistance with this frustrating situation would be greatly appreciated.

I've been suspended for 7 days across all my pages, including 2 personal accounts and 10 business pages. I made a comment about the lack of support for Biden and got suspended for bullying. I've reported hate speech, death threats, and graphic content, all without action. It's frustrating that my concerns weren't addressed, especially considering the serious threats I've faced. The targeting of Trump supporters while claiming not to discriminate against conservatives is unfair. Facebook's actions inhibit my work and appear to censor President Trump's supporters. It's disheartening to see the platform not uphold free speech equally. I hope Facebook reconsiders and allows all my pages and profiles to operate freely, in line with the values of the U.S. Constitution.

I recently received a concerning text about my Facebook account being compromised. In a panic, I attempted to change my password but encountered a fake email blocking me from doing so. Now, Facebook is requesting a copy of my driver's license for verification, which worries me. I provided answers to security questions on Facebook, can't those be used to verify my identity instead? Additionally, I unintentionally tried to link my accounts, leading to confusion. What I truly need is to regain access to my original account [redacted] with a secure new password, remove the hacker's email, and unlink [redacted] Your assistance in resolving this matter would be greatly appreciated as my primary concern is securing my account.

Dear Sir, I kindly request a review of my account information as it has been stuck in security checking and locked. I have submitted appeals multiple times and am exhausted. The issue seems to be with the Photo Yourself feature, where I uploaded a real picture of myself but am unable to access my account. Urgently, I need assistance in unblocking it. Recently, my account was accessed on my friend's phone, causing some changes. Despite uploading a clear photo of my face, my account remains inaccessible. I rely on this account to store important business documents, and resolving this matter promptly is crucial. I appreciate your help in resolving this issue, and I value the support provided by Facebook.

Hello, I've been attempting to contact Facebook regarding an issue with the Instagram app. Instagram logged me out due to using a follower tracking app. When I tried to log back in, it prompted additional security measures due to account locking. The email and phone number associated with the account are outdated, making it impossible for me to access them. After sending Instagram a photo with my username, real name, and a specific code, they just sent a password reset, which wasn't the initial issue. Even after following the steps, I still can't verify the account. I've informed Instagram about the email issue, but they haven't responded. I'm unsure of what to do next, as I either want to regain access to my Instagram account or have it permanently closed.

I have been using Facebook for years. Recently, my account got hacked, and now I see four accounts linked to my profile. In one picture, I'm wearing a shirt that says SLIM, in another a striped shirt, in a third a floral dress, and in the newest one, I have a black dress with an Ohio State mask. I am having trouble logging in as some of these accounts are old. I would greatly appreciate it if all accounts could be deleted except for the one where I am in a floral dress and the black dress with the mask. Is there any way to merge all my old friends from different accounts into my latest one? I am finding it frustrating dealing with these multiple accounts on Facebook. My main goal is to have all my accounts consolidated into one for easier access.

I reported Jessica's Facebook account, but no action has been taken yet. She has made three posts that I consider harassment. The police are aware of the issue. Jessica is spreading lies about me and has even shared my contact information on her profile. I'm not friends with her and had to unblock her to report the problem. My name is Peter Robert White, and the situation is making me feel very unsafe. I'm constantly locked indoors now out of fear for my safety. Jessica continues to post new content with my personal information.

I am currently experiencing an issue accessing my Facebook account. For the past four days, I have been unable to log in due to receiving an error message that states, "Sorry, something went wrong." This problem started after I received a temporary post block for 3 days. The block was meant to restrict my posting and messaging capabilities but after the block duration ended, I continued to encounter the error message loop upon login attempts. It appears that this issue is not exclusive to me, as others who received temporary blocks last week are also facing the same login problem. It seems like a widespread glitch affecting multiple users.

Hello, I would appreciate your assistance. I am a singer/songwriter who actively uses Facebook to promote my music. Four and a half months ago, I purposefully disabled both my personal and business pages due to suspicious activity on my account. Hackers gained access to my pages, removed my admin role, and even boosted a post using my account. Luckily, I was able to block my credit card before any charges were made. Following the incident, I changed my password, reported copyright infringement, and submitted various forms, but I have not received any updates apart from an initial review confirmation. Despite multiple attempts through various support channels like the Help Center, Help Community, Appeal forms, and live chat on Business Support, I have not had any success in resolving this issue. Facebook is vital for promoting my music, and the current situation is causing me a lot of stress. Any help in reviewing my account and resolving this matter via email would be greatly appreciated. Thank you, Paul

I recently permanently deleted my Facebook account over 30 days ago due to dissatisfaction with the content I was seeing from friends and family, finding it was consuming too much of my time. However, when I tried to create a new account with the same email, I was informed it had been disabled and that I could request a review. The review stated that my account did not follow Facebook's Community Standards and the decision could not be changed. I am puzzled as to why my account was disabled as I maintained a clean profile mindful of potential employers viewing it. While I did engage in the occasional political debate, I am confident it didn't breach any community guidelines. Despite numerous attempts with new email addresses, all new accounts were disabled too. I believe there may be an error and I am unsure whom to reach out to for assistance.

Waldemar Zabielski was recently called a troll and criticized for his writing and facts in a Facebook post about COVID-19, leading to his account being blocked for 7 days. He believes it is unfair and wants to defend his position, especially as someone who uses Facebook frequently both personally and professionally. Waldemar is disappointed by the situation and hopes that Facebook will reconsider the decision to block him.

Ingmarie Nilsson accused me of being a troll and not being able to write or present facts in my COVID-19 post. I believe it's unfair that Facebook suspended my account. She claimed COVID-19 is just a common flu, which led me to defend my standpoint. This incident upset me, as I rely on Facebook extensively for personal and journalistic purposes. I apologize for any inconvenience caused by the 7-day suspension, which I find unwarranted. Regards, Waldemar Zabielski.

My Facebook page was recently disabled for violating Community policies after I shared a Facebook Live session discussing Israel and Biblical prophecies. I shared Old Testament scriptures about Israel's future with many of my 4,[redacted] friends. I am unsure of which policy I violated. I am eager to correct any mistakes and would appreciate guidance on how to regain access to my page. My page name is Michael Fain Edds, and you can reach me at [redacted]. Your help in resolving this issue would be greatly appreciated. Thank you for your consideration.

My account was recently restricted for 30 days after sharing a meme comparing Trump to Hitler. I requested a review and received conflicting notifications. Despite being told the restriction was removed, my account is still limited. The algorithms have unfairly penalized me with false violations, such as a parody of the Proud Boys logo and a satire of a Hitler rally during the RNC convention. Numerous restrictions have been imposed and lifted upon review, making the platform unusable for me. I urge Facebook to review and remove these unjust penalties, allowing me to use the platform without this inaccurate history affecting me. Thank you, Chris Brown.

I am experiencing difficulties starting a live video on iOS with my FaceBook account. I attempted this on my iPhone without success. To troubleshoot, I used my wife's iPhone by signing her out of the FaceBook App and signing myself in. However, I encountered the same issue. Prior to this, I confirmed that my wife was able to start a live video on her FaceBook App. This suggests that it may not be a device or iOS setting problem, but rather an issue with my new FaceBook profile. When I attempt to create a new post, there is no "Live" button available. Even within groups, where the "Live" button is visible under the post box, touching it does not initiate the video. No error messages are displayed to clarify the problem. I have reviewed my FaceBook App settings for my profile but have not found a solution. Can anyone offer insight into why I am unable to start live videos on FaceBook while my wife can, despite using the same device?

I sold an item on Facebook Marketplace on October 19th and delivered it on October 22nd. I am owed $[redacted], but the funds have not been paid. Despite multiple emails to Marketplace support, there has been no resolution. Below is my latest email to "RULE," who has been assisting me: Good Afternoon, Rule. I am disappointed that 13 days have passed since the delivery without any update on my payment. I request this issue be escalated for a resolution. My bank has no record of the funds. Here is the payment information provided for reference: Personal Information Eugene Van Horne 1/21/1[redacted]2 Stoneflower Dr, Parker, CO [redacted] Linked Bank Account JPMORGAN CHASE Ending *[redacted] This delay is unacceptable. As a senior impacted by the pandemic, this hold on funds is causing financial strain and stress. If not resolved soon, I will report this to local media. Please address this promptly. Gene Van Horne [redacted] [redacted] I am frustrated with Facebook Marketplace and have removed my other listings. I urge for a quick resolution as I do on Ebay. Thank you for your attention to this matter. Gene

Dear Facebook Team, Greetings, I am Waseem Gilgiti, a loyal Facebook user for the past 3 years. Recently, my account was unexpectedly blocked, and I promptly followed all required procedures to confirm my identity as per Facebook's guidelines. Unfortunately, despite adhering to the rules diligently, my account remains inaccessible, and I have not received any communication from Facebook regarding this matter. As my account holds crucial business connections and personal relationships, I kindly request your assistance in restoring access to it at your earliest convenience. I sincerely hope for a prompt resolution to this issue. Thank you, Facebook Team. YOUR NAME: Waseem Gilgiti YOUR EMAIL: [redacted] DOB: 10/May/[redacted] Mobile Number: +[redacted]36

Over the weekend, I noticed my Facebook account was unexpectedly deactivated after receiving an email about a password reset request that wasn't initiated by me. Since then, my account has been frozen and disappeared from Facebook, making it impossible for my wife to find me on there. I requested a copy of my data, which Facebook sent after a couple of days. Subsequently, I was asked to verify my identity with a photo ID. Despite submitting my driver's license, Facebook responded that they are investigating and need to confirm I am at least 13 years old, locking my account in the process. I am puzzled by how this situation occurred and struggling to regain access to my original Facebook account where I have cherished memories and photos. Any assistance would be greatly appreciated. Thank you.

I am a disabled person, and someone pretending to be a government official overseeing the grant I applied for has hacked my account twice. This situation is a nightmare for me. I never provide information or money to anyone asking for money orders or gift cards. The bank caught the first incident, and this time, I received a phone call from someone who provided me with a confirmation number and serial number. I contacted the sheriff's department and informed them that I was expecting a call from Social Security, which turned out to be false. Despite following the police department's advice, the person kept calling me. Unfortunately, my Facebook account was shut down, and I am unsure how to resolve this issue. My Facebook account is essential for staying in touch with my family, friends, and healthcare providers. I hope this matter can be resolved promptly, as I am already dealing with enough in my life. Your prompt assistance would be greatly appreciated. Thank you, Laura