Hi I cannot access my Facebook account .I have had my account for many years but I set...

GetHuman5311823's customer service issue with Facebook from September 2020

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The issue in GetHuman5311823's own words
Hi I cannot access my Facebook account .I have had my account for many years but I set up a * step verification and I forgot my password an although I have access to the number and one of emails associated with my account when I press reset password it sends me a code but then says * step verification and I'll recieve an SMS and to use that as my password but it never comes I've tried texting fb and on to ***** I think the number is to no avail I'm also locked out of my messenger and I use Facebook and marketplace a lot I also have many friends but didn't set up trusted contacts plz help me my fb email is *****@***.com but I cannot access that account but also *****@***.com this I can but still cannot reset and I've used a phone I've logged into before plz plz help oh I also have been diagnosed with brain damage plz help my name on fb is Taffy Dave phone number is ***********

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Facebook

Customer service issue
Reported by GetHuman5311823
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 135398 others
0 customers following this

Timeline

GetHuman5311823 started working on this issue
Sep 29th, 2020 11:17am

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