Hello,**a few days ago my Facebook and Instagram accounts were disabled and I don't kno...

GetHuman4824958's Recover Disabled Account issue with Facebook from May 2020

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Before contacting them, items GetHuman4824958 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4824958's own words
Hello,**a few days ago my Facebook and Instagram accounts were disabled and I don't know why. I use Facebook for more than ** years and have many memories on it. Facebook is also my only source of contacts with people from college and work and now I don't have access to many important documents. I have no clue what happened and why my account is disabled because as far as I know, I didn't break or violate any of Facebook rules. However, if disabling my account really is my fault and I somehow did something that is forbidden, I am deeply sorry for it. I assure you it won't happen again, but please, just give me back my account if it's possible. *I used this mail: *****@***.com for my Facebook account. *I hope you will be able to activate my account soon.**With all respect, *Domagoj P.

GetHuman4824958 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman4824958
May 15th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 189071 others
0 customers following this

Timeline

GetHuman4824958 started working on this issue
May 15th, 2020 6:30pm

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