confusion is the best word that describes the situation with my pixel. On one hand ther...

GetHuman-perydzen's customer service issue with Facebook from May 2020

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The issue in GetHuman-perydzen's own words
confusion is the best word that describes the situation with my pixel. On one hand there is a signal being given by pixel helper that when I operate inside ad manager the page is tracked, simultaneously in the bookmark of events manager there is an instruction to finish installation of the pixel and proceeding along I cannot put the Pixel code into html. On the other hand once I open pixel bookmark I see signalling pixel helper.In diagnostics bookmark of the pixel there is faded information that there is no problem with pixel go ahead. Let me explain because it is misleading

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Customer service issue
Reported by GetHuman-perydzen
May 9th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 194358 others
0 customers following this


GetHuman-perydzen started working on this issue
May 9th 6:59pm

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