I changed my facebook password for lik *times during the month of Feb because someone i...

GetHuman-ladymae's customer service issue with Facebook from April 2020

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The issue in GetHuman-ladymae's own words
I changed my facebook password for lik *times during the month of Feb because someone is trying to access my account, thus it was locked. After that when I was trying to log in again into my fb account, i cant because the password is incorrect and i tried to recover it but sad to say it was also change the recovery method, only thru email is the option that they will send the recovery code in which i dont have the access to that email that was already linked to my fb account. And now, few weeks back I was trying to verify my account and send document that will support it but it was denied. They said it doesnt belong to me. It seems that someone is claiming my fb account. How can i get back my fb account. I am ***% sure that the account is mine.

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Customer service issue
Reported by GetHuman-ladymae
Apr 26th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 196819 others
0 customers following this

Timeline

GetHuman-ladymae started working on this issue
Apr 26th 7:27am
GetHuman-ladymae indicated the issue is not fixed yet.
Apr 26th 11:40am