*. I downloaded a video and I didn't know that belonging to Jukin Media I was asked if...

GetHuman4506508's Recover Disabled Account issue with Facebook from March 2020

Help with my Facebook issue
The issue in GetHuman4506508's own words
*. I downloaded a video and I didn't know that belonging to Jukin Media I was asked if I delete the video, I said yes, and I deleted it . I didn't notice that I was asked if I want to continue to keep that video and if I have license rights, which I don't have. probably by accident I pressed the button, yes, although I already deleted the video *. for this reason (which I explained in point *) I thought that everything was fine *. then suddenly I was removed from the account and I was told that my account is permanently deleted*the content ( video) had to be deleted, it belong to Jukin Media and I didn't know that I infringed the copyright And I have deleted that video just ** minutes before Facebook deleted my account. as long as that video no longer exists in my account because I deleted it I have no reason to contact Jukin Media to resolve the situation they ask me to pay the license for a video that I no longer have please give me my Facebook account, I have it for ** years, there are all my memoriesit is a personal account, I am not a business person, I do not make money on facebook and I only use Facebook**

GetHuman4506508 did not yet indicate what Facebook should do to make this right.

How GetHuman4506508 fixed the problem

We are waiting for GetHuman4506508 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman4506508
Mar 22nd, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 192383 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4506508 started working on this issue
Mar 22nd, 2020 10:17am
GetHuman4506508 shared this issue with others over email
Mar 22nd, 2020 10:17am
GetHuman4506508 shared this issue with others over email
Mar 22nd, 2020 10:26am
GetHuman4506508 indicated the issue is not fixed yet.
Mar 23rd, 2020 2:57pm
GetHuman4506508 indicated the issue is not fixed yet.
Mar 23rd, 2020 3:40pm
GetHuman4506508 indicated the issue is not fixed yet.
Mar 23rd, 2020 3:42pm
GetHuman4506508 indicated the issue is not fixed yet.
Mar 23rd, 2020 3:42pm
GetHuman4506508 indicated the issue is not fixed yet.
Mar 23rd, 2020 4:10pm
GetHuman4506508 indicated the issue is not fixed yet.
Mar 23rd, 2020 4:13pm
GetHuman4506508 indicated the issue is not fixed yet.
Mar 23rd, 2020 4:13pm
GetHuman4506508 indicated the issue is not fixed yet.
Mar 25th, 2020 10:46am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians