I have an account Facebook my name Gabriella floco caropreso Catone, it was linked to m...

GetHuman4091263's Can't Receive Code to Reset issue with Facebook from December 2019

Help with my Facebook issue
The issue in GetHuman4091263's own words
I have an account Facebook my name Gabriella floco caropreso Catone, it was linked to my old yahoo account which I haven't had access in a while but because I kept changing phones, it would automatically log me in threw my other email, *****@***.com but recently my phone was crashing a lot so I had to reset my current Mobil phone and by doing that I locked my self out, atm my Facebook page is registered with my old yahoo account which is *****@***.com, also both numbers on my account are old phone numbers that I use to have, I don't use them anymore they have been changed, both numbers are ************* and ************* now my new number is *************, please I can't loose that Facebook page it has all my children's pictures my wedding pictures, I also had a business page Jabby homemade on Facebook linked to *****@***.com, but I don't use it anymore in fact I have deactivated since yesterday please can somebody please get back to me with on my new number or my current email *****@***.com*Sincerely Gabriella floco caropreso Catone

GetHuman4091263 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman4091263
Dec 13th, 2019 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 232804 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4091263 started working on this issue
Dec 13th, 2019 7:23pm
GetHuman4091263 confirmed the issue is fixed. Hooray!
Dec 14th, 2019 12:02am
GetHuman4091263 confirmed the issue is fixed. Hooray!
Dec 14th, 2019 3:38am