I will start with what happened in the beginning...I had a person work on my computer a...

GetHuman4074059's customer service issue with Facebook from December 2019

Help with my Facebook issue
Before contacting them, items GetHuman4074059 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4074059's own words
I will start with what happened in the beginning...I had a person work on my computer an he completely screwed up my computer....I lost all accounts...and then my computer didn't work at all. So I got a different computer and when I went to go on facebook I couldn't get in.. I tried different passwords and etc..it keeps telling me to use different passwords and phone numbers and e-mails and etc....I have been a member of facebook since it began...I am very disappinted. I never had trouble before. My new e-mail is...below

GetHuman4074059 did not yet indicate what Facebook should do to make this right.

How GetHuman4074059 fixed the problem

We are waiting for GetHuman4074059 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman4074059
Dec 10th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 231114 others
0 customers following this

Timeline

GetHuman4074059 started working on this issue
Dec 10th, 2019 7:24pm
GetHuman4074059 indicated the issue is not fixed yet.
Dec 11th, 2019 12:06am
GetHuman4074059 indicated the issue is not fixed yet.
Dec 11th, 2019 12:10am
GetHuman4074059 shared this issue with friends on Facebook
Dec 11th, 2019 12:11am
GetHuman4074059 indicated the issue is not fixed yet.
Dec 11th, 2019 1:49pm
GetHuman4074059 indicated the issue is not fixed yet.
Dec 11th, 2019 1:52pm