If you have an issue with your login, Facebook will not help you at all.

GetHuman-psicode's customer service issue with Facebook from November 2019

Help with my Facebook issue
The issue in GetHuman-psicode's own words
Login. Simple as that ... I created an account and for my security, activated the two factor procedure. Considering that Facebook app drains my battery and it freeze from times to times, I decided to delete it but, I would never knew the worst. *O forgot to turn the feature off and tried to login and can't. Even with my account registered on my Authenticator app, I can't login.**I tried to send pictures with the the code and received no answer what so ever.**I tried to send a picture of my ID and guess what? No answer.**Just to be clear, both procedures are right there as sub menus to "having issues"**I need help.
They just don't answer or give any options
I just want to login
I am new.
All Facebook's options
How GetHuman-psicode fixed the problem
I recovered an old phone where I had the Messenger on. With that I managed to turn the two factor off. Not thanks to Facebook's support, of course.
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Facebook

Lohin
Customer service issue
Reported by GetHuman-psicode
Nov 15th, 2019 - a year ago
Fixed
GetHuman-psicode shared how to fix
Seen by 10 customers so far
Similar issue to 608900 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-psicode started working on this issue
Nov 15th, 2019 11:41pm
GetHuman-psicode indicated the issue is not fixed yet.
Nov 15th, 2019 11:47pm
GetHuman-psicode indicated the issue is not fixed yet.
Nov 15th, 2019 11:47pm
GetHuman-psicode indicated the issue is not fixed yet.
Nov 16th, 2019 11:36am
GetHuman-psicode indicated the issue is not fixed yet.
Nov 16th, 2019 11:37am
GetHuman-psicode indicated the issue is not fixed yet.
Nov 16th, 2019 6:53pm
GetHuman-psicode confirmed the issue is fixed. Hooray!
Nov 17th, 2019 12:14am
GetHuman-psicode confirmed the issue is fixed. Hooray!
Nov 17th, 2019 1:30am

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