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If you have an issue with your login, Facebook will not help you at all.

GetHuman-psicode's customer service issue with Facebook from November 2019

Help with my Facebook issue

The issue in GetHuman-psicode's own words

Login. Simple as that ... I created an account and for my security, activated the two factor procedure. Considering that Facebook app drains my battery and it freeze from times to times, I decided to delete it but, I would never knew the worst. *O forgot to turn the feature off and tried to login and can't. Even with my account registered on my Authenticator app, I can't login.**I tried to send pictures with the the code and received no answer what so ever.**I tried to send a picture of my ID and guess what? No answer.**Just to be clear, both procedures are right there as sub menus to "having issues"**I need help.

They just don't answer or give any options

I just want to login

I am new.

All Facebook's options

I have an issue with Facebook too

How GetHuman-psicode fixed the problem

I recovered an old phone where I had the Messenger on. With that I managed to turn the two factor off. Not thanks to Facebook's support, of course.

Please help with my Facebook issue

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How Do I Merge Multiple Facebook Pages?Why Won't My Facebook Business Page Load?What Do I Do If My Facebook Account Is Disabled and I Have a Government ID?How Do I Search for Friends in Other States on Facebook?How Do I Report a Problem with Facebook Messenger?

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Dear Facebook Security Team, Two Factor authentication is active on my Facebook a...
FIX: Dear Facebook Security Team, Two Factor authentication is active on my Facebo...Somehow the two factor authentication required is activated on my security to log...My facebook was very secured i even activated the two factors method so when i lo...I have created my facebook via my phone number and also have activated two facto...not receive two factor security code Hi Facebook Security team, *Couldn't log-in because of two factor authentication...I set up with two factors security Facebook security deactivated my account not knowing there was activity in two di...Not receiving a two-factor security code on the phone the thing is i activated two factor authentication on my account and then forgott...

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Lohin

Customer service issue

Reported by GetHuman-psicode

Nov 15th, 2019 - a year ago

I have an issue with Facebook too

Fixed

GetHuman-psicode shared how to fix

Seen by 10 customers so far

Similar issue to 608900 others

0 customers following this

Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman-psicode started working on this issue

Nov 15th, 2019 11:41pm

GetHuman-psicode checked out Facebook's customer help center

Nov 15th, 2019 11:42pm

GetHuman-psicode could not find anything useful at Facebook's customer help center

Nov 15th, 2019 11:42pm

GetHuman-psicode could not find anything useful at Facebook's customer help center

Nov 15th, 2019 11:47pm