I have been getting my account hacked for the last month. I found our that someone has...

GetHuman3862340's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman3862340's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3862340's own words
I have been getting my account hacked for the last month. I found our that someone has been making frack accounts of my friends. On my behalf. Yesterday I used my account perfectly. Today I went to log in and it said to verify my identity. To send a picture of me. I took a picture of me in the moment. My name is Osmar Hernandez. My username is *****@***.com. Please look at the picture I sent and please give me access back to my account. I have had that account for years and I have a lot of memories there and I would hate to lose those pictures.

GetHuman3862340 did not yet indicate what Facebook should do to make this right.

How GetHuman3862340 fixed the problem

We are waiting for GetHuman3862340 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Disabled Account issue
Reported by GetHuman3862340
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 745093 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3862340 started working on this issue
Oct 31st, 2019 9:05pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies