I was told that I had been posting "hate speech" which goes against their community sta...

GetHuman-oldshort's customer service issue with Facebook from October 2019

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The issue in GetHuman-oldshort's own words
I was told that I had been posting "hate speech" which goes against their community standards so they blocked me until Nov **th. I double checked everything and noticed there was someone that was added to my friend list that I never added. I don't add people without profile or timeline pics or if I don't know them. So I blocked*deleted. Then I changed my password. Now today I just checked to see if maybe they had lifted the ban and instead I have a message on my phone screen telling me that I'd posted yet again for the *th time on Oct **th. Well, I'm blocked, so how can I be posting anywhere on FB? Well, I can't. You would think FB would figure out that I'm telling the truth about being hacked because my account is posting hate speech when I'm blocked. smh They should have the manpower to help people with problems like this. But no, you're guilty no matter what you tell them.**Lisa Rose Foote

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Facebook

Customer service issue
Reported by GetHuman-oldshort
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 738922 others
0 customers following this

Timeline

GetHuman-oldshort started working on this issue
Oct 27th, 2019 2:40am