I got a new phone number or phone line through metro pcs on October ** **** the phone n...

GetHuman-mrcchaz's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-mrcchaz's own words
I got a new phone number or phone line through metro pcs on October ** **** the phone number was *** *** ****. When I set up the phone I downloaded. Facebook and messenger app and updated my profiles on all my important apps including changing the phone number. We'll the next day I had to return the phone and cancel my phone line at the same place were I brought the phone and started the new line. Well when I tried to change my password password and get back into my account I got as far as receiving the * digit code through my email (*****@***.com) and I'm prompt to enter the reset code and it's sending it to the phone number(*** *** ****) that I cancelled. It want send the reset code to a previous number I had on the account(*** *** ****) which I can still receive message notifications. Can you help me get back into my account by having the reset code sent to my previous phone number that was originally on my Facebook account(*** *** ****). Thank you Charles Clark aka chaz Clark.

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Can't Receive Code to Reset issue
Reported by GetHuman-mrcchaz
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 738869 others
0 customers following this


GetHuman-mrcchaz started working on this issue
Oct 27th, 2019 1:13am
GetHuman-mrcchaz indicated the issue is not fixed yet.
Oct 28th, 2019 4:03am