I broke my cell phone that had my Facebook and messenger account logged in on and I can...

GetHuman3832218's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman3832218's own words
I broke my cell phone that had my Facebook and messenger account logged in on and I can't remember my password I changed not that long ago . I have tried everything to go into my account but since I don't have my phone that my accounts are associated with I can't get a reset code sent to that number. I also do not know my email information to get a new password reset via email or my recovery account email.. this account is very important to me and I literally have no way to access it Without some kind of help to please I will send photo of social security number video call if need be . Anything I will absolutely do to be able to access and rest my password to my Facebook and messenger account so I don't lose it. My new number is ***-***-**** available for a call text video call anytime for help Thank you for you time.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3832218
Oct 26th, 2019 - 3 years ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 738092 others
0 customers following this

Timeline

GetHuman3832218 started working on this issue
Oct 26th, 2019 10:42am