hi there i am contacting you in regards to my facebook account that i set up years ago...

GetHuman-anjarad's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-anjarad may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-anjarad's own words
hi there i am contacting you in regards to my facebook account that i set up years ago. i continuly get notifaction messages from fb, but i have no access to this account. i have discovered there are multiple email accounts (not mine, or email addresses i have ever seen) that are attached to it. it has been hacked, or severly comprised, and also is attached to a page when i get a security code to my phone number, same name, to the fb page- all in FRENCH. i can not get into the account in ANY capacity, i dont know any of the ** names that fb (security) asked me to select as people ive msged recently (and if i google the names , they arent even real people) . can you please advise me what i should do. I am extremely concerned, due to the level of invasion, comprised account, and potentially personal safety and privacy

GetHuman-anjarad did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-anjarad
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 729226 others
0 customers following this

Timeline

GetHuman-anjarad started working on this issue
Oct 20th, 2019 4:11am

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