Well this all started on the **th of Oct **** I got a message from a friend on messenge...

GetHuman3779872's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3779872 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3779872's own words
Well this all started on the **th of Oct **** I got a message from a friend on messenger about something little did I know it wasn't my friend it was a hacker so my FB messenger that was attached to my *****@***.com act was hacked I lost my email and FB and my slotomania game in a matter of seconds they changed my email to something else so no matter how hard I tried to recover it I couldn't so I opened another acct witch took a couple days to get it to ware I could play slotomania again this acct is *****@***.com I finally got slotomania to attach my game to this new FB and email and they were trying to fix my VIP Acct and just as we were getting it fixed FB suspends without even asking if it was me now it's been * days I have sent a pic of my driver licence showing it was me but I still cannot get into my acct this is **** I'm on here every day I enjoy playing my game witch I'm getting very far behind on can you please help unsuspend my acct

GetHuman3779872 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3779872
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 725189 others
0 customers following this

Timeline

GetHuman3779872 started working on this issue
Oct 17th, 2019 3:00am
GetHuman3779872 indicated the issue is not fixed yet.
Oct 17th, 2019 4:24pm

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