Hello, I’ve just gotten a new phone and was unable to transfer all of my logged in acco...

GetHuman-k_bernet's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-k_bernet's own words
Hello, I’ve just gotten a new phone and was unable to transfer all of my logged in accounts over to it. I’ve had my Facebook page for some number of years and therefor do not have access to my original email address. Included trying to reset the password but am unable to do this because of my lost email. I am currently logged into my account on my old email phone and have tried to add my mom or immediate family as trusted contacts, add my current email, or add my phone number as a verification and am unfortunately unable to do so because of not knowing my current password :( this has also tied up my Instagram account as well as I’ve lost that password as well and Facebook was one of my trusted sites to log in from. **My inaccessible email is *****@***.com*I want to change it to *K*****@***.com **I really hope you can help, I have so many memories on my page and it’s my only way to contact certain friends and family. . Thanks

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-k_bernet
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 724811 others
0 customers following this

Timeline

GetHuman-k_bernet started working on this issue
Oct 16th, 2019 7:57pm
GetHuman-k_bernet indicated the issue is not fixed yet.
Oct 17th, 2019 12:12am
GetHuman-k_bernet indicated the issue is not fixed yet.
Oct 17th, 2019 9:59pm
GetHuman-k_bernet indicated the issue is not fixed yet.
Oct 18th, 2019 11:18pm

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