Can’t get into my Facebook because the code generator is sending code to deactivated phone number

GetHuman-hauverma's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-hauverma's own words
Get them to send me generator code to my new number ... Hi Mark, The phone number (***) ***-**** has been deactivated for Facebook text messages due to the following reason: the mobile service provider this number was registered with no longer recognizes this number as valid. If you changed your mobile number or switched mobile service providers, please visit Facebook to add your number again. I can’t get into my Facebook because I can’t get the generator code from the deactivated phone.
I can’t log on to Facebook because they told me the old number is deactivated but said log onto Facebook to change the number
Send me a generator code on my new number
At least ** years
Nothing I can do they told me I need to go into account to change number but that number is deactivated
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Can't Receive Code to Reset issue
Reported by GetHuman-hauverma
Oct 14th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 720485 others
0 customers following this

Timeline

GetHuman-hauverma started working on this issue
Oct 14th, 2019 3:24am
GetHuman-hauverma indicated the issue is not fixed yet.
Oct 14th, 2019 6:33pm
GetHuman-hauverma indicated the issue is not fixed yet.
Oct 14th, 2019 6:37pm
GetHuman-hauverma indicated the issue is not fixed yet.
Oct 14th, 2019 6:39pm
GetHuman-hauverma indicated the issue is not fixed yet.
Oct 17th, 2019 4:28am
GetHuman-hauverma indicated the issue is not fixed yet.
Oct 17th, 2019 4:28am

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