Dear Facebook team*I would like to report that my Facebook account has been hacked. The...

GetHuman3759874's Recover Hacked Account issue with Facebook from October 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3759874's own words
Dear Facebook team*I would like to report that my Facebook account has been hacked. The account with my ID siddarth Sankar and linked to my phone no ***** ***** has been taken over by a Govinda Ghosh. There were a series of unauthorized logins prompted by Facebook and I had continuously changed my password during the course of last week. Subsequently when I tried to get into my account it said the login ID was incorrect and password we're incorrect and that the account itself did not exist. Then after I tried to get back in it said the account was blocked. Now this morning my friends and family have been reporting that the account is back up and running but with Gobinda Ghosh's name on it with all of my info on it. Please let me know how to proceed forward as I am really worried about this. ** I had also gone and uploaded an ID proof on my account has been blocked by mistake form also using my linked phone number as my Email ID was not accepted.* With kind regards*Siddarth gopala Sankar

GetHuman3759874 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3759874
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 720445 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3759874 started working on this issue
Oct 14th, 2019 2:47am
GetHuman3759874 indicated the issue is not fixed yet.
Oct 14th, 2019 7:47am
GetHuman3759874 indicated the issue is not fixed yet.
Oct 14th, 2019 10:36am
GetHuman3759874 indicated the issue is not fixed yet.
Oct 17th, 2019 3:49am
GetHuman3759874 indicated the issue is not fixed yet.
Oct 17th, 2019 8:03am