Hi,*I am maeen hafiz from Bangladesh. My face book id is hacked . I badly need a genuin...

GetHuman3758207's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3758207 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3758207's own words
Hi,*I am maeen hafiz from Bangladesh. My face book id is hacked . I badly need a genuine and verified email address of Facebook where i can send my identification documents to verify and prove the ownership of my account.*My Facebook id is hacked. I am really suffering cyber bully. My face book id name is Sheikh Hafiz Maeen. Since last *hrs i have no access to my account eversince i got the alert message of password change attempt from my account. I can prove my identity with passport, birth certificate, national Id and lot more legal identification papers. But the gmail account associated with my Facebook account was also hacked right before the hacker has hacked my fb account. So i am afraid to send my documents to you from that email, as it will help the hacker to get hand of those identification documents. Please help me asap. **My fb id has lot of personal and confidential informations, that now hacker has access to. Please disable id until my identification is proven. Please reach back to me soon.**Thanks in advance.

GetHuman3758207 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3758207
Oct 13th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 720126 others
0 customers following this

Timeline

GetHuman3758207 started working on this issue
Oct 13th, 2019 9:48pm
GetHuman3758207 indicated the issue is not fixed yet.
Oct 14th, 2019 4:51am
GetHuman3758207 indicated the issue is not fixed yet.
Oct 14th, 2019 4:54am
GetHuman3758207 indicated the issue is not fixed yet.
Oct 14th, 2019 5:01am