I am using the facebook messenger app without a facebook account. Up until this morning...

GetHuman3854266's customer service issue with Facebook from October 2019

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The issue in GetHuman3854266's own words
Sign in and use the app ... I am using the facebook messenger app without a facebook account. Up until this morning everything was working perfectly fine. I was logged out upon clicking on the app and when I went to log back in I got a message saying I can not log into fb because of restrictions with the account. I had made another account back in the day with the same phone number and have set it to complete deletion thinking that may have help solve the problem, as I do not use nor do I wish to have an actual fb account, I just want to use the messenger. I can not log in at all and because I have tried too many times I'm now getting a message saying It's abusive activity. I just want to be able to use my messenger account. The name is Kaylia Garrett
I'm not a fraudulenr user and was kicked off and now can't access the account at all
I just want to be able to use my messenger
Been using Facebook for years. Now I delete the account and just want to use messenger
Can't access fb support through Facebook because I don't have an account. Can't log into messenger either
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Facebook

Facebook messenger
Customer service issue
Reported by GetHuman3854266
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 743240 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3854266 started working on this issue
Oct 30th, 2019 3:25pm
GetHuman3854266 indicated the issue is not fixed yet.
Oct 30th, 2019 8:56pm
GetHuman3854266 indicated the issue is not fixed yet.
Oct 30th, 2019 9:17pm
GetHuman3854266 indicated the issue is not fixed yet.
Oct 30th, 2019 9:32pm