The people who make decisions about violations of community standards are inconsistent...

GetHuman-amira_da's customer service issue with Facebook from October 2019

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The issue in GetHuman-amira_da's own words
The people who make decisions about violations of community standards are inconsistent and their decisions arbitrary. I was suspended from posting or commenting for posting something that was said to violate community standards. I requested a review of the decision. It seems the reviewed deemed the post appropriate because the post was released but I was still suspended and just received a notification that I violated standards TWICE. Urgh???? I'm an academic that has been on FB for a decade. I'm wondering who the people making these decisions are. Are they foreigners that don't understand cultural context and nuance. Unfortunately, African Americans appear to be disproportionately targeted by these decisions as was recently reported in an article I read on Facebook of all places. It's ridiculous, unfair, and violates the "community standards" FB purports to safeguard. Dr. A. M. Davis

GetHuman-amira_da did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-amira_da
Oct 5th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 704913 others
0 customers following this


GetHuman-amira_da started working on this issue
Oct 5th, 2019 12:16pm
GetHuman-amira_da indicated the issue is not fixed yet.
Oct 6th, 2019 2:14pm

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