I was incarcerated for approximately nine months I have forgotten the password to my em...

GetHuman3705615's customer service issue with Facebook from October 2019

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The issue in GetHuman3705615's own words
I was incarcerated for approximately nine months I have forgotten the password to my email that was associated with my Facebook account and my phone number is no longer activated that was connected to my Facebook account as well. I need to get back into my account I have identification that I could submit to the proper authorities all of my contacts are connected with that Facebook account it's imperative did I regain access please help me !**Thank you!

GetHuman3705615 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3705615
Oct 4th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 704066 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3705615 started working on this issue
Oct 4th, 2019 8:46pm
GetHuman3705615 indicated the issue is not fixed yet.
Oct 5th, 2019 3:38am
GetHuman3705615 indicated the issue is not fixed yet.
Oct 7th, 2019 11:17am

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