I have two factor authentication set up on my Facebook account. I can receive email co...

GetHuman-jojobatt's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-jojobatt's own words
I have two factor authentication set up on my Facebook account. I can receive email code, then it says enter code sent to mobile phone number but I have changed my phone number therefore NOT receiving the text code.**I am then instructed to log in from a device I have used previously, however, the only device I had was my Kindle which is no longer working.**I have sent a copy of my driving license to provide government ID and was sent instructions but still I am unable to get into my Facebook account.**PLEASE HELP?!

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Can't Receive Code to Reset issue
Reported by GetHuman-jojobatt
Oct 1st, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 697669 others
0 customers following this


GetHuman-jojobatt started working on this issue
Oct 1st, 2019 12:53pm

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