I received a ** hr ban for referring to, but not calling an individual, "poor white tra...

GetHuman3534588's customer service issue with Facebook from September 2019

Help with my Facebook issue
First: share to improve GetHuman3534588's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3534588 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3534588's own words
I received a ** hr ban for referring to, but not calling an individual, "poor white trash". I do not feel that this constitutes hate speech as I was using it to describe a socio-economic class. I very much support your attempts to curtail hate speech, but I have never considered this as hateful, and in fact come from that socio-economic class, myself. I actually have compassion for the group, as I feel that they have been lead to make decisions detrimental to their own best interests. In you statement of standards, you imply that the way a phrase is used makes a difference as to whether it is taken down and the poster banned. This particular term is in my vocabulary and I don't want to inadvertently use it and get banned. I feel that it is not a hateful term, and should be exempted from your list of hateful phrases. I would also ask that a list of words and phrases that are inadmissible on Facebook, be posted.**Thank you for considering this.**Darrell Johns

GetHuman3534588 did not yet indicate what Facebook should do to make this right.

How GetHuman3534588 fixed the problem

We are waiting for GetHuman3534588 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3534588
Sep 4th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 648038 others
0 customers following this

Timeline

GetHuman3534588 started working on this issue
Sep 4th, 2019 9:23pm
GetHuman3534588 indicated the issue is not fixed yet.
Sep 5th, 2019 2:27am

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers