I want to set up an ads account for my business page. I'm told my ads account has been...

GetHuman-paradeha's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman-paradeha's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-paradeha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-paradeha's own words
I want to set up an ads account for my business page. I'm told my ads account has been flagged for unusual activity & that I need to authenticate my account details. I thought I did during the week but nothing has changed. When I go to send some information by going into the as app or through ad account recovery modes it says I have no account. I tried to set up an account a few years ago but I had the same problem & didn't have the time to persist. I don't know how far I got. I changed my business & account name in the meanwhile slightly but let the know. I can't start Instagram ads or properly promote my new website. I am totally flumuxed & confused even as to what I have tried or not tried at this stage...I also tried explainging my problem through the channel of a different problem where I didn't need a ad account to do it & I am still awaiting a response. I could continue.....I have been using a business facebook page for a few years now to promote my business & Facebook Business emailed me separately last week to see if I would like them to contact me to feature my business. I*I would dearly love to get my ad account working & understand why it was flagged so I don't do it again. I am new to this & have no bad intent. There is so much imformation around related to this situation, what to do, what not to do etc & so much more besides that is all gets to be an overload and it seems it is a guessing game when it comes to the specifics of your own situation.

GetHuman-paradeha did not yet indicate what Facebook should do to make this right.

How GetHuman-paradeha fixed the problem

We are waiting for GetHuman-paradeha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Disabled Account issue
Reported by GetHuman-paradeha
Aug 22nd, 2019 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 624523 others
0 customers following this


GetHuman-paradeha started working on this issue
Aug 22nd, 2019 10:05am
GetHuman-paradeha indicated the issue is not fixed yet.
Aug 25th, 2019 4:10pm
GetHuman-paradeha indicated the issue is not fixed yet.
Aug 29th, 2019 9:59am