I want to set up an ads account for my business page. I'm told my ads account has been...

GetHuman-paradeha's Recover Disabled Account issue with Facebook from August 2019

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Before contacting them, items GetHuman-paradeha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-paradeha's own words
I want to set up an ads account for my business page. I'm told my ads account has been flagged for unusual activity & that I need to authenticate my account details. I thought I did during the week but nothing has changed. When I go to send some information by going into the as app or through ad account recovery modes it says I have no account. I tried to set up an account a few years ago but I had the same problem & didn't have the time to persist. I don't know how far I got. I changed my business & account name in the meanwhile slightly but let the know. I can't start Instagram ads or properly promote my new website. I am totally flumuxed & confused even as to what I have tried or not tried at this stage...I also tried explainging my problem through the channel of a different problem where I didn't need a ad account to do it & I am still awaiting a response. I could continue.....I have been using a business facebook page for a few years now to promote my business & Facebook Business emailed me separately last week to see if I would like them to contact me to feature my business. I*I would dearly love to get my ad account working & understand why it was flagged so I don't do it again. I am new to this & have no bad intent. There is so much imformation around related to this situation, what to do, what not to do etc & so much more besides that is all gets to be an overload and it seems it is a guessing game when it comes to the specifics of your own situation.

GetHuman-paradeha did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-paradeha
Aug 22nd, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 624523 others
0 customers following this

Timeline

GetHuman-paradeha started working on this issue
Aug 22nd, 2019 10:05am
GetHuman-paradeha indicated the issue is not fixed yet.
Aug 25th, 2019 4:10pm
GetHuman-paradeha indicated the issue is not fixed yet.
Aug 29th, 2019 9:59am

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