Facebook Customer Service Issues

Hello, I am reaching out because my Real Facebook Account, [redacted], has been disabled by your security system. This was due to my lack of awareness and unintentional actions that went against the eligibility criteria. After carefully reviewing the policies, I now understand them and will ensure compliance to prevent any future policy violations. I have submitted my Official ID proofs such as my Aadhaar card, Driving Licence, and Voter ID card. I kindly request to have my account unblocked and restored to normal status. I promise to be more cautious in all my future interactions. My account holds precious lifetime memories, and I have no other way to retrieve the nostalgic photos stored there. I appreciate the Facebook support Team's understanding and consideration in restoring my account that has been disabled for over 3 weeks. Thank you for your assistance. Best regards, Jayesh Chourasia

I am currently facing troubleshooting issues with our company's Facebook account. Our business has various pages like Hometown Heroes, K-nation Entertainment, Speedkore, Kapco Metal Stamping, among others. We have encountered a problem since we have two-factor authentication set up, but there is no ID associated with our account "Sal Force," which is our business login and not an actual person. This complication is hindering us from posting or managing our pages. Additionally, we utilize Hootsuite to schedule posts on various platforms beyond Facebook, but we can't link it to our Facebook account due to this predicament. We kindly request assistance in bypassing the ID verification so we can resolve this issue and continue using two-factor authentication. Your prompt response would be greatly appreciated as we are unable to operate our pages and are quite distressed by this situation.

I am seeking assistance from Facebook. Recently, while trying to create a new page on the platform, I encountered a message stating it did not meet community standards. After passing a security check, my page got blocked pending a photo verification. I am a skilled Grammar teacher planning to offer my services to the local community in the UK and my photo is genuine. Despite having a personal profile on Facebook for years, this new page is solely for my teaching project. I am puzzled by the blockage and eager to proceed with setting up the page for my upcoming courses. Your help in unblocking the page is greatly appreciated. Thank you for your attention.

I had a troubling experience on the mas on a mission page where I was bullied for my religious beliefs and mental health. Sadly, I'm not alone as I've witnessed many other women facing similar bullying for simply asking questions or seeking advice, even being targeted for financial or housing situations. After reaching out to a private admin for assistance, I was ignored and blocked from commenting on the page. The admins have disregarded the page's rules, and the bullying can have serious consequences, especially for those struggling with mental health. I personally felt distraught and even cried to a friend after being attacked by a group of women online. I have screenshots as proof and believe this behavior warrants the page's removal, as reporting hasn't led to any effective action due to the difficulty of capturing all the hurtful comments.

Hello, I am seeking assistance in closing down a fake account that was created by someone who harbors ill feelings towards me. The link to the fake account is provided. This situation is extremely distressing for me, especially considering my vulnerability to suicidal thoughts. Despite my continuous efforts to report the account for several months, I have received unhelpful responses from Facebook. I implore you to assist me in ensuring the closure of this account. Unfortunately, contacting Facebook directly via phone is not an option for me as the provided number is not based in the UK. The fake account in question features a picture of me that was previously on my Instagram profile, along with derogatory and humiliating content in the bio. Your understanding and support in this matter would be greatly appreciated. I would be immensely thankful if you could facilitate the closure of this fake account. Thank you.

I have a business account on Facebook under www.facebook.com/3tnow, linked to my personal account www.facebook.com/david.teefy. This afternoon, I encountered an issue when I tried to log in as my personal account was temporarily deactivated due to suspicious activity. I have been attempting to reset my password for the past three hours. However, I am unable to progress further in the recovery process after reviewing the changes made to my account, specifically at the stage of recovering comments. I hope to resolve this issue promptly.

I'm experiencing an issue with my profile disappearing on Facebook. I'm unsure why this happened as I haven't done anything wrong. Facebook requested a picture of my face, which I have heard leads to accounts being disabled without explanation. Several Twitter users warned me about this. I haven't received any emails regarding the status of my account. It doesn't feel fair that I might lose my account due to this. I joined Facebook to follow pages I like, not to make friends, so this is frustrating. Can someone please explain what went wrong and how I can recover my account? Thank you, Adam.

I was previously using my ex-partner's phone number on Facebook, and since our separation, I no longer have access to it. Despite my attempts to remove the number from my account, I keep receiving an error message indicating that my changes were not saved. This situation is causing me a lot of stress as someone else seems to have access to my account and I keep getting locked out. I have valuable pictures on there, especially from when my children were born, and I just want to ensure the security of my account. The phone number that needs to be removed ends with [redacted]. Your assistance in permanently removing this number from my account would be greatly appreciated. Thank you for your attention to this matter.

I have been using my Facebook account for many years. Recently, they have requested that I change and verify my name, not giving me a chance to save the photos, posts, and memories that hold significant sentimental value to me. This is extremely distressing as I have family photos and memories stored on the platform, which have been crucial in helping me recover from memory loss caused by medical errors. I am devastated as I navigate through reconnecting with my past through these posts and photos. Unfortunately, I am unable to access the chat support for assistance. With my mother battling stage 4 liver cancer, these memories are even more precious to me. I am heartbroken that I may lose them without any warning or the option to preserve them. I am reaching out for help in this difficult situation. -Bound To Freedom

I have been using my Facebook account for years. Recently, I received a request to change my name and verify my account, which is causing me a lot of stress. Losing access to my account means losing precious memories, including family photos. I suffered from amnesia in the past, and my Facebook has been instrumental in helping me recall some lost memories. Unfortunately, I am unable to log in to the chat support for assistance. This situation is particularly difficult for me right now as my mother is battling stage 4 liver cancer, and I rely on the conversations and photos on Facebook as a source of solace.

My Facebook account was disabled due to a controversial post I made in response to my ex-girlfriend subtly bullying me on the platform. The post featured a picture - not showing any private areas - of her chasing me outside with a knife while naked. Although edgy, it was meant to counter her accusations. After this post, my account was disabled, and despite multiple attempts to create new accounts, Facebook has not reinstated any of them. I miss using the platform to stay in touch with friends and family, as well as for buying and selling items on Facebook Marketplace. I have reached out to Facebook with no success, feeling unfairly treated and longing to be able to use the platform again. If there's any way to assist in resolving this situation, I would greatly appreciate it. You can contact me at [redacted] regarding this matter.

I am having trouble accessing my Facebook account. When I tried to log in with my correct username and password, it asked me to verify my account via a text message to my phone number, which I never received. After multiple attempts, it locked me out for 24 hours. I don't have a phone number associated with my account, only an email address. Please help me resolve this issue so I can regain access. My account's email address is [redacted]. Thank you. - C.G. Miller

Hello Facebook Support, I am reaching out because my account was recently hacked, and the hacker disabled it without a valid reason. I would appreciate it if you could assist me in recovering my account by verifying my ownership details. Email: [redacted] Facebook name: Afift Sanz Date of Birth: November 4, [redacted] Last login before the hack: August 21, [redacted], around 12 a.m. UTC+08 Profile Picture: Initially changed to an image of Osama Bin Laden by the hacker and then reverted to a blank profile picture. Background Wallpaper: A picture of people in a football stadium Wall Posts: mainly about streamers using the Facebook gaming platform I hope with this information, you can help me regain access to my account.

I am facing issues with accessing and responding to messages on the "Dirt Cheap" account, of which I am an administrator. Previously, I could switch between accounts on Messenger app on my iPhone but now I cannot access it. When attempting to reply via my PC, I receive a "There was a temporary error, please try again. Click to send again" message. I have tried troubleshooting by logging out and back in from my main Facebook page and clearing cache and history, but the issue persists.

I'm experiencing sign-in issues. My email, phone number, and name are not being recognized, despite being active as evident by messages received. I've attempted troubleshooting without success. Receiving notifications on the platforms I cannot access is frustrating. I am unable to verify my account. I would appreciate guidance through the sign-in process to successfully receive the verification code and access my account.

I used to log into Facebook with an old email but got a new computer and started using a different email address. When I tried to log in, it said my old email was invalid, so I had to create a new profile with my current email. However, my original profile from [redacted] now shows no information - no friends, posts, photos, or albums. I can't view my original profile, but others can. I need help deleting the new duplicate account I made in August [redacted] and restoring my original profile so I can access it. I have pending friend requests that I can't accept without accessing my original profile. I really need assistance with this issue.

Hello, I haven't changed my email address on Facebook for 10 years. It's amusing, isn't it? Trusting Facebook with too much information is always a concern. Due to my wife having access to my accounts and occasionally meddling with them, I changed my password this year to something I now cannot recall. I tried to address the issue by adding my phone number since I was already logged in on my work iPad. However, when I attempted to change my email address, I got stuck at the password requirement. Despite getting codes from three friends, the final step resulted in me being blocked, which I believe was a mistake on Facebook's end. Since then, I have been unable to log in properly despite changing my password successfully. I've contacted Facebook twice, provided them with my identification, email, and phone number, but have yet to receive a response. Interestingly, my devices are no longer recognized, and Facebook insists on using a recognized device, which is what I am doing. Even after changing my password and confirming my phone number again, Facebook still shows no mobile number linked to the account. Quite a confusing situation, isn't it?

This morning, I got logged out of Facebook and couldn't log back in. After struggling with regaining access to my old email connected to Facebook all day, I finally managed to reset my password. However, it now asks for a login code, which I haven't been receiving. I suspect it's going to an old phone number I no longer use. I tried to send a copy of my ID for verification, but I encountered an error message about a broken link. The Facebook help center only offers solutions if you already have access to your account, which doesn't help me in my current situation.

Two years ago, my Facebook account was disabled after I changed my name from English to Arabic. Facebook required an ID with the exact name I used, but my documents only had my name in English. They also asked for a photo to match my profile, but I had removed all pictures after my husband's passing in [redacted], and my ID was disabled in [redacted]. Despite multiple attempts and waiting patiently, my account remains inactive for two years. I don't want to create a new account as it connects me with family and friends, and it holds sentimental value. The inability to communicate and access memories is distressing, especially when others have fake accounts without consequences. I humbly request reactivation of my original account.

I am unsure if this is the right contact at Facebook, but it seems like my only option at this point. My wife created a group called "Bad Moms Uncensored" last year to support moms with various child-rearing challenges. With nearly 10,[redacted] members, Facebook unexpectedly shut down the group without providing any explanation. Strangely, our investigation revealed a similar group tarnishing others' reputations under the same name. It appears Facebook may have deleted the wrong group. Could you please reinstate the original "Bad Moms Uncensored" and delete the imposter group? Furthermore, my wife's account, Lori-Anne Welch, was suspended today for suspicious activity, although she rarely uses Facebook. We suspect jealousy or foul play. There are plenty of inappropriate groups on Facebook, yet hers was taken down. I am reaching out in hopes of finding a solution or getting redirected to someone who can assist us. Thank you for your attention to this matter. Regards, Neal