I have recently reinstalled a game from the play store named dokkan battle. This partic...

GetHuman3451784's customer service issue with Facebook from August 2019

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The issue in GetHuman3451784's own words
I have recently reinstalled a game from the play store named dokkan battle. This particular game is one i have played before and has linked my save data on through facebook on an account that has been locked due to "suspicious activity" which is odd because i havent done anything on the account in a long time. The only way i can unlock it, is by * of * methods. By messaging * people on that accounts friendlist to go to some link and post a code for me which i cant even do because * of the * accounts i cant even find on facebook and even if i could find them its a real possibility that they won't respond*isn't even on facebook anymore since they were my friends a long time ago and have no connection with me now. And the second option is to send a code to the phone number on the facebook account which is also impossible due to the fact that i no longer have that number. Those are the only * options facebook gives me to verify my identity yet i cannot do them. The account is truly mines, i have the email and the password and everything, so there is no denying im the owner. So essentially i can't access my saved game data on dokkan just because facebook locked the account i saved it on for reasons i dont even know of. What i want is to unlock my account so i can link it with the game and get my data back. Thank you.

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Facebook

Customer service issue
Reported by GetHuman3451784
Aug 20th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 620111 others
0 customers following this

Timeline

GetHuman3451784 started working on this issue
Aug 20th, 2019 4:53am

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