I got a new phone and I went to go sign into Facebook and it won't let me cuz it's aski...

GetHuman3450838's Can't Receive Code to Reset issue with Facebook from August 2019

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The issue in GetHuman3450838's own words
I got a new phone and I went to go sign into Facebook and it won't let me cuz it's asking me to go to an app and generate a code to prove that it's really me I don't know how to get a generated code I'm ** years old this is been since the beginning of June and I need this to be fixed because I can't get into my account I don't have discount for a long time I don't want to start all over I can't get ahold of anybody on Facebook I've tried to send my ID try to send the stupid picture with a number and I'm not getting any answer at all this Facebook I'm friends with my brother and my brother has passed away so this Facebook is very important to me it's also a link to a page that I made for my dad when he died so and my best friend just died and I am the beneficiary of her Facebook on this Facebook page of mine my name is spring Sparling and my phone number is ***-***-**** for my email address is springsparling*@ gmail.com

GetHuman3450838 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3450838
Aug 19th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 619585 others
0 customers following this

Timeline

GetHuman3450838 started working on this issue
Aug 19th, 2019 9:28pm

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