I got a new phone and I went to go sign into Facebook and it won't let me cuz it's aski...

GetHuman3450838's Can't Receive Code to Reset issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman3450838's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3450838 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3450838's own words
I got a new phone and I went to go sign into Facebook and it won't let me cuz it's asking me to go to an app and generate a code to prove that it's really me I don't know how to get a generated code I'm ** years old this is been since the beginning of June and I need this to be fixed because I can't get into my account I don't have discount for a long time I don't want to start all over I can't get ahold of anybody on Facebook I've tried to send my ID try to send the stupid picture with a number and I'm not getting any answer at all this Facebook I'm friends with my brother and my brother has passed away so this Facebook is very important to me it's also a link to a page that I made for my dad when he died so and my best friend just died and I am the beneficiary of her Facebook on this Facebook page of mine my name is spring Sparling and my phone number is ***-***-**** for my email address is springsparling*@ gmail.com

GetHuman3450838 did not yet indicate what Facebook should do to make this right.

How GetHuman3450838 fixed the problem

We are waiting for GetHuman3450838 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Receive Code to Reset issue
Reported by GetHuman3450838
Aug 19th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 619585 others
0 customers following this


GetHuman3450838 started working on this issue
Aug 19th, 2019 9:28pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies