both email and phone number are not working to confirm my identity to access my facebook acount.

GetHuman-epinojoa's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-epinojoa's own words
Hello there,**My name is Joash Christopher Epino. I need help because I am having a problem confirming my identity to access my facebook acount. **My primary yahoo email, *****@***.com, I have been using for my facebook acount was already deleted by yahoo, so it is impossible for me to confirm my identity using that email. Also, the secondary email, *****@***.com, is not working as well. Since I'm in an overseas work right now, I don't have any access on all of my phone numbers to confirm my identity as well. Is there any other way to retrieve my facebook acount ?**This all happened because someone has been trying to hack my acount by guessing and changing my password. It happened twice around this month.
It would be great to recover my facebook acount than creating a new one.
How GetHuman-epinojoa fixed the problem

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Recover Disabled Account issue
Reported by GetHuman-epinojoa
Aug 19th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 619374 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-epinojoa started working on this issue
Aug 19th, 2019 7:19pm
GetHuman-epinojoa indicated the issue is not fixed yet.
Aug 20th, 2019 9:29pm
GetHuman-epinojoa shared this issue with friends on Facebook
Aug 20th, 2019 9:30pm
GetHuman-epinojoa shared this issue with your circles on Google+
Aug 20th, 2019 9:30pm
GetHuman-epinojoa shared this issue with friends on Facebook
Aug 20th, 2019 9:30pm