My public PGP key is expired, and I have encryption enabled for all communications from...

GetHuman3399553's Can't Receive Code to Reset issue with Facebook from August 2019

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The issue in GetHuman3399553's own words
My public PGP key is expired, and I have encryption enabled for all communications from Facebook on my account. I have forgotten my password, and cannot get a recovery code, since every e-mail from Facebook now says this:*---**We were unable to send you an encrypted notification because your PGP Public Key has expired.* *Facebook uses your profile PGP Public Key to encrypt notifications that we send to you. Your current PGP Public Key has expired and it cannot be used to encrypt notifications. As a security precaution, we will not send unencrypted messages until you take action.* *To fix this problem, please visit your profile About Contact page and either update your public key or disable encrypted notifications.*--*I can't visit the about contact page, because I do not have the password to log in to Facebook to get to the page.

GetHuman3399553 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3399553
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 601500 others
0 customers following this

Timeline

GetHuman3399553 started working on this issue
Aug 9th, 2019 9:39pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 9th, 2019 9:41pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 9th, 2019 9:41pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 9th, 2019 9:41pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 9th, 2019 9:41pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 9th, 2019 9:41pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 10th, 2019 2:03am
GetHuman3399553 indicated the issue is not fixed yet.
Aug 10th, 2019 2:53pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 10th, 2019 10:18pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 11th, 2019 2:08am
GetHuman3399553 indicated the issue is not fixed yet.
Aug 12th, 2019 10:20pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 12th, 2019 10:21pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 12th, 2019 10:21pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 14th, 2019 7:26pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 14th, 2019 11:18pm
GetHuman3399553 indicated the issue is not fixed yet.
Aug 14th, 2019 11:19pm

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